Software Alternatives, Accelerators & Startups

BoldDesk VS iTerm2

Compare BoldDesk VS iTerm2 and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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iTerm2 logo iTerm2

A terminal emulator for macOS that does amazing things.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • iTerm2 Landing page
    Landing page //
    2018-10-29

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

iTerm2

Website
iterm2.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

iTerm2 features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

iTerm2 videos

Customizing iterm2 with ZSH and PowerLevel9k | Z shell Tutorial

Category Popularity

0-100% (relative to BoldDesk and iTerm2)
Customer Support
100 100%
0% 0
SSH
0 0%
100% 100
Help Desk
100 100%
0% 0
Server Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and iTerm2. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and iTerm2

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

iTerm2 Reviews

  1. Useful

    I've had so many problems with terminal in my Mac.. thanks for this tool. It's like really useful

    👍 Pros:    Fast|Convenience|Fastest, safest, and cheapest
    👎 Cons:    None

MobaXterm for Mac: Best Alternatives to MobaXterm for Mac
You can choose a Hotkey and register it as a shortcut to open the iTerm2. When you are using other application, just press the Hotkey and it will bring iTerm (terminal) to the foreground of your screen. So the iTerm2 is the best alternative to MobaXterm for Mac which will be always available for you.
30 best PuTTY alternatives for SSH clients for 2020
The iTerm2 system is available for Macs. Specifically, the program can run on Mac OS 10.10 and higher. This interface shows different terminal sessions through a split screen method, allowing you to tile sessions side by side. To lessen confusion, the active panel shows in full resolution, while the others dimmed. You can set up keyboard shortcuts to navigate through the...

Social recommendations and mentions

Based on our record, iTerm2 seems to be a lot more popular than BoldDesk. While we know about 105 links to iTerm2, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

iTerm2 mentions (105)

  • Ask HN: What macOS apps/programs do you use daily and recommend?
    iTerm2[2] and I'm astonished there's less mention of it on this thread (though there is some). That is mainly because I switched mostly to Linux a few years ago, and you'd think the lack of a good terminal app wouldn't be the biggest pain point of switching from Mac to Linux, but it absolutely is. There's no terminal app on Linux even close to as good as iTerm2. [2]: https://iterm2.com/ but it's v3 tho... - Source: Hacker News / 8 days ago
  • Ask HN: What macOS apps/programs do you use daily and recommend?
    * Homebrew - Package manager (kinda like apt/rpm on Linux). * Secretive - Stores SSH keys in the secure enclave [https://github.com/maxgoedjen/secretive] * Hazel - File automations [https://www.noodlesoft.com/] * Arq - Excellent backup software for local and/or remote backups [https://arqbackup.com/] * ChronoSync - File synchronization on steoroids [https://www.econtechnologies.com/chronosync/overview.html] *... - Source: Hacker News / 8 days ago
  • Ask HN: What macOS apps/programs do you use daily and recommend?
    Alfred - Productivity App for macOS [1] iTerm2 - macOS Terminal Replacement [2] Dropshare App - upload anything anywhere on macOS [3] Mimestream - A native macOS email client for Gmail [4] Things - To-Do List for Mac & iOS [5] [1] https://www.alfredapp.com [2] https://iterm2.com [3] https://dropshare.app [4] https://mimestream.com [5] https://culturedcode.com/things. - Source: Hacker News / 8 days ago
  • Leveraging Wasp for full-stack development
    A modern terminal shell such as zsh, iTerm2 with oh-my-zsh for Mac, or Hyper for Windows. - Source: dev.to / 14 days ago
  • Ditch Your Boring Terminal and Make it More Useful
    Iterm2 is a terminal emulator for macOS. It’s kind of a replacement for your original terminal. It comes with a bunch of cool features and customizations that we will go over later. - Source: dev.to / about 1 month ago
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What are some alternatives?

When comparing BoldDesk and iTerm2, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PuTTY - Popular free terminal application. Mostly used as an SSH client.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KiTTY - KiTTY is a fork from version 0.70 of PuTTY. It adds extra features to PuTTY.