Software Alternatives, Accelerators & Startups

BoldDesk VS Gridsome

Compare BoldDesk VS Gridsome and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Gridsome logo Gridsome

Gridsome is a free & open source Vue.js-powered framework for building websites & apps that are fast by default 🚀.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Gridsome Landing page
    Landing page //
    2021-09-15

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Gridsome

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Gridsome features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Gridsome videos

What is Gridsome Static Site Generation

More videos:

  • Review - Nuxt.js vs VuePress: Battle For The Best Blog App // Nuxt vs Gridsome
  • Tutorial - How to build a movie review website with GRIDSOME and STATICMAN

Category Popularity

0-100% (relative to BoldDesk and Gridsome)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Gridsome.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Gridsome. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Gridsome

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Gridsome Reviews

Top 10 Next.js Alternatives You Can Try
To build your web pages with ultra-performance, Gridsome offers you instant hot-reloading for any code change. This framework allows you to get asset optimization and progressive images that you can use with perfect page speed scores. Notably, this Next.js alternative can manage thousands to millions of hits without slowing your workflow.
20 Next.js Alternatives Worth Considering
Gridsome is to Vue.js what Gatsby is to React. A static site generation darling, it merges Vue with GraphQL and a suite of top-notch developer delights. It’s striking the perfect chord for devs digging data-driven JAMstack websites that are built to impress.
10 static site generators to watch in 2021
Gridsome is a Vue.js-powered framework for building static generated websites & apps. Leading with the phrase “fast by default”, Gridsome generates an HTML and also a JSON file for every page of your site and then uses progressive enhancement to add some client-side utilities to give you things like link pre-fetching based on the when links come into view, code splitting,...
Source: www.netlify.com

Social recommendations and mentions

Based on our record, Gridsome seems to be a lot more popular than BoldDesk. While we know about 21 links to Gridsome, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Gridsome mentions (21)

  • My Sixth Year as a Bootstrapped Founder
    Thanks for reading! The web tech stack is actually one of my biggest regrets. It's a static site generator called Gridsome[0] that the maintainers abandoned about three months after I used it to launch the TinyPilot website. At the time I made the TinyPilot site, I was very excited about Vue, so a Vue-based SSG seemed great. Since then, I've come to find SPAs and most frontend frameworks to be way too much... - Source: Hacker News / 4 months ago
  • How To Choose the Best Static Site Generator and Deploy it to Kinsta for Free
    Nuxt.js and Gridsome are tailor-made for Vue.js developers. - Source: dev.to / 8 months ago
  • Top ten popular static site generators (SSG) in 2023
    Gridsome — Jamstack SSG tool for Vue developers. - Source: dev.to / over 1 year ago
  • Will anyone hire a 33 yo newbie?
    Node is basically back-end Javascript. While powerful alone, almost exclusively you will use a back-end framework like Next.js or Gatsby when using React, and then maybe Nuxt or Gridsome in Vue. Source: over 1 year ago
  • Migration from Gridsome to Astro
    Among other thoughts, I considered a possibility of migration to a newer tech stack (because I can). Don't get me wrong, I actually love Gridsome (which is underneath my website now). But it's quite obsolete, and it's actually a dead project now. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing BoldDesk and Gridsome, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GatsbyJS - Blazing-fast static site generator for React

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nuxt.js - Nuxt.js presets all the configuration needed to make your development of a Vue.js application enjoyable. It's a perfect static site generator.