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BoldDesk VS Freeplane

Compare BoldDesk VS Freeplane and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Freeplane logo Freeplane

Freeplane is a powerful and free software for building mind maps.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Freeplane Landing page
    Landing page //
    2022-10-17

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Freeplane

Website
freeplane.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Freeplane features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Freeplane videos

+ Add

Freeplane Quickstart Guide

More videos:

  • Review - user review: freeplane 127_08 mindmapping tool quick test of hot keys and SVG export
  • Review - user review: freeplane-1.2.7_07 mindmapping tool

Category Popularity

0-100% (relative to BoldDesk and Freeplane)

BoldDesk

Freeplane

Customer Support
100 100%
Customer Support
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using BoldDesk and Freeplane. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Freeplane

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Freeplane Reviews

  1. More features than Freemind, more active development

    Freeplane began as a fork of the Freemind project. While maintaining comparability with Freemind file format, it has far outpaced in features and development. As of 3/5/2022, the latest Freeplane update (1.9.3) is 3/5/2022 vs Freemind was last updated (1.0.1) 2/5/2016. Active, helpful community.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Freeplane mentions (0)

We have not tracked any mentions of Freeplane yet. Tracking of Freeplane recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Freeplane, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeMind - FreeMind is a premier free mind-mapping software written in Java.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Linked Ideas - A macOS/iOS apps to treat ideas as links of concepts.

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