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BoldDesk VS Deskera

Compare BoldDesk VS Deskera and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Deskera logo Deskera

Run your business with ease
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Deskera Landing page
    Landing page //
    2023-09-09

Deskera is a market leader in smart cloud-based business management solution, trusted by over 100,000 users worldwide. With its big data backbone, Deskera offers a much-required industry tool that is designed to fulfill the business requirements of a wide range of industries which include manufacturing, trading, distribution, engineering, building and construction. It offers cloud-based software such as Enterprise Resource Planning [ERP], Customer Relationship Management [CRM], Human Resource Management System [HRMS] and Project Management [PM].

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Deskera

Website
deskera.com
Pricing URL
Official Deskera Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Chrome OS iOS Android
Release Date
2008 October
Startup details
Country
Singapore
State
Central Region
City
Singapore
Founder(s)
Brajesh Sachan
Employees
250 - 499
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Deskera features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Deskera videos

+ Add

Deskera All-In-One: Quick Walk-through

More videos:

  • Review - Deskera Review - All in One Suite CRM, HRM & Accounting
  • Review - A quick walkthrough for Deskera CRM

Category Popularity

0-100% (relative to BoldDesk and Deskera)

BoldDesk

Deskera

Customer Support
100 100%
Customer Support
0% 0
CRM
48 48%
CRM
52% 52
Help Desk
100 100%
Help Desk
0% 0
ERP
0 0%
ERP
100% 100

User comments

Share your experience with using BoldDesk and Deskera. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Deskera

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Deskera Reviews

We have no reviews of Deskera yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Deskera mentions (0)

We have not tracked any mentions of Deskera yet. Tracking of Deskera recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Deskera, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Infor ERP - An ERP suite for the manufacturing & distribution industries

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Retail ViVA - Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

IFS Applications - Enterprise software for medium to large firms.

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