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BoldDesk VS Cachet

Compare BoldDesk VS Cachet and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Cachet logo Cachet

Cachet is a free, open source status page for your API, service or company. Built with all of the features that you'd expect from a status page.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Cachet Landing page
    Landing page //
    2023-10-05

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Cachet

Website
cachethq.io
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Cachet features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Cachet videos

+ Add

Massive Beer Review 2596 Tree House Brewing Cachet Imperial New England Hazie

More videos:

  • Review - Review + sketchbook tour - Cachet by Daler-Rowney mixed media sketchbook
  • Review - Cachet Tarot Cards Review

Category Popularity

0-100% (relative to BoldDesk and Cachet)

BoldDesk

Cachet

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Help Desk
100 100%
Help Desk
0% 0
Uptime Monitoring
0 0%
Uptime Monitoring
100% 100

User comments

Share your experience with using BoldDesk and Cachet. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Cachet

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Cachet Reviews

You Need a Status Page
Cachet Example – Cachets Status Page For those either hellbent on hosting it themselves or for those who are stuck inside of an enterprise conundrum, this might be a good option for you. I suggest forking the GitHub repo, then making changes in in that repo so you can easily merge in upstream changes at a later time. Download it here.
Source: www.donnfelker.com

Social recommendations and mentions

Based on our record, Cachet should be more popular than BoldDesk. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Cachet mentions (9)

  • Sending out updates and notifications
    Runs on Cachet https://cachethq.io/ Can be linked to monitoring systems like zabbix & nagios. Source: about 1 year ago
  • OneUptime: Open Source StatusPage.io Alternative built on Node
    Hi, Just discovered OneUptime project from this post. Seems to be a promising solution. I was looking for something that combines Cachet with something like Uptime Kuma, for users at work to have services status overview and alerting. Source: over 1 year ago
  • status pages with manual on an off button?
    Https://cachethq.io/ allows this I think. Source: over 1 year ago
  • infrastructure status page - any recommendations
    We're currently implementing "cachet" (https://cachethq.io/). I just installed it on an aws instance so our retail network can be updated with outages and such. Source: almost 2 years ago
  • Looing for: Status page with feed for planned updates / maintenance
    Didn't check it, but the feature list says sth about planning ahead of time https://cachethq.io/. Source: almost 2 years ago
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What are some alternatives?

When comparing BoldDesk and Cachet, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UptimeRobot - Free Website Uptime Monitoring

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

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