Software Alternatives, Accelerators & Startups

BoldDesk VS Assista.us

Compare BoldDesk VS Assista.us and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Assista.us logo Assista.us

Assista AI - Build Your own Conversational AI with the help our SaaS platform.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Not present

Assista AI revolutionizes customer interaction with swift, code-free AI deployment. Emphasize your brand's unique voice with customizable avatars for an engaging, professional experience. Break language barriers with multilingual support, and turn any document into an interactive chatbot in seconds. Assista offers unwavering reliability with 99.9% uptime and stringent security measures, ensuring your AI is always ready to assist. Perfect for e-commerce, healthcare, and more, it's AI made effortless and accessible.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Assista.us

Website
assista.us
$ Details
freemium $20.0 / Monthly (Standart)
Platforms
-
Release Date
2023 November

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Assista.us features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Assista.us videos

Assista AI Product Showcase

Category Popularity

0-100% (relative to BoldDesk and Assista.us)
Customer Support
100 100%
0% 0
Customer Service
0 0%
100% 100
Help Desk
100 100%
0% 0
AI
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Assista.us.

How would you describe your primary audience?

Assista.us's answer:

Assista's primary audience includes businesses across various sectors such as e-commerce, software development, customer service providers, healthcare, travel, and insurance industries. These businesses are seeking efficient and personalized conversational experiences to enhance customer engagement.

Why should a person choose your product over its competitors?

Assista.us's answer:

A person should choose Assista AI over its competitors because it offers a user-friendly platform that enables easy AI model customization in just three clicks, advanced AI models for effective responses, and a focus on customer experience and support, setting it apart in the market.

What makes your product unique?

Assista.us's answer:

Assista tackles the issue of resource-heavy customer service by offering a solution that reduces the time spent on customer interactions by up to 80%. Our AI-driven platform allows businesses to implement no-code chatbots that efficiently handle customer inquiries, cutting down on the need for extensive human support and enabling around-the-clock service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Assista.us

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Assista.us Reviews

We have no reviews of Assista.us yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Assista.us mentions (0)

We have not tracked any mentions of Assista.us yet. Tracking of Assista.us recommendations started around Nov 2023.

What are some alternatives?

When comparing BoldDesk and Assista.us, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dante AI - Custom GPT chatbots trained on your data

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NativeAI - NativeAI is an advertising and analytics platform for news publishers on web and mobile.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatPDF - Chat with any PDF using the new ChatGPT API