Software Alternatives, Accelerators & Startups

BoldDesk VS Amarok

Compare BoldDesk VS Amarok and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Amarok logo Amarok

The Amarok team is proud to announce the immediate availability of the result of 2 years of hard work, the beta release of Amarok 2. 9. This release is marked by improvements, corrections and polishing of nearly all Amarok features.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Amarok Landing page
    Landing page //
    2022-09-13

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Amarok

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Amarok features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Amarok videos

Volkswagen Amarok 2020 review: Highline 580 Black

More videos:

  • Review - 2020 Volkswagen Amarok review – the best pick-up you can buy? | What Car?
  • Review - 2017 Volkswagen Amarok V6 review | CarAdvice

Category Popularity

0-100% (relative to BoldDesk and Amarok)
Customer Support
100 100%
0% 0
Audio Player
0 0%
100% 100
Help Desk
100 100%
0% 0
Media Player
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Amarok.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Amarok. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Amarok

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Amarok Reviews

We have no reviews of Amarok yet.
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Social recommendations and mentions

Based on our record, Amarok should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Amarok mentions (6)

  • This week in KDE: All about the apps
    Lol. Amarok is essentially dead. But Strawberry is in very active development and has already made the jump QT6. Source: about 1 year ago
  • What's Up with AVPlayer?
    I was looking for KDE music players. Only Amarok and Elisa are KDE projects out of the ones you listed. KDE's six music players (yes I found another one) are Amarok, AudioTube, Elisa, JuK, Soundcloud Player for Plasma Bigscreen (great name) and Vvave. Source: over 1 year ago
  • What's Up with AVPlayer?
    I was looking through the Multimedia section of apps.kde.org because I was wondering how many music players KDE has (five of them, excluding video players and including Amarok, which is missing from the list, because apparently KDE considers it unmaintained even though it still works perfectly fine and regularly gets fixes from random contributors, which is the state many other "maintained" KDE projects like... Source: over 1 year ago
  • LibreWolf – A fork of Firefox, focused on privacy, security and freedom
    Anyone else reminded of https://amarok.kde.org? - Source: Hacker News / over 2 years ago
  • Windows Music Player Recommendations
    Amarok is quite full-featured https://amarok.kde.org/. Source: over 2 years ago
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What are some alternatives?

When comparing BoldDesk and Amarok, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VLC Media Player - VLC is a free and open source cross-platform multimedia player and framework.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clementine - Clementine is a cross-platform free and open source music player and library organizer based on...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Winamp - Winamp is a media player that allows users to play multiple-file formats, arrange media in a varied file-management system, and play unique media with AAC encoding.