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BMC Remedy VS GoDesk

Compare BMC Remedy VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BMC Remedy logo BMC Remedy

IT Service Management Suite

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

BMC Remedy

Website
bmc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

BMC Remedy features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BMC Remedy and GoDesk)

BMC Remedy

GoDesk

HR
100 100%
HR
0% 0
Customer Support
0 0%
Customer Support
100% 100
HR Tools
100 100%
HR Tools
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing BMC Remedy and GoDesk, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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