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BlueCat DDI VS ManageEngine ServiceDesk Plus

Compare BlueCat DDI VS ManageEngine ServiceDesk Plus and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

BlueCat DDI logo BlueCat DDI

Unify your DDI (DNS, DHCP and IPAM) solutions to make DDI data an engine for innovation and growth.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • BlueCat DDI Landing page
    Landing page //
    2023-05-17
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

BlueCat DDI features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

BlueCat DDI videos

No BlueCat DDI videos yet. You could help us improve this page by suggesting one.

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ManageEngine ServiceDesk Plus videos

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ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to BlueCat DDI and ManageEngine ServiceDesk Plus)

BlueCat DDI

ManageEngine ServiceDesk Plus

Monitoring Tools
42 42%
Monitoring Tools
58% 58
Help Desk
0 0%
Help Desk
100% 100
Network & Admin
100 100%
Network & Admin
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BlueCat DDI and ManageEngine ServiceDesk Plus

BlueCat DDI Reviews

The 10 Best IP Address Management Tools for Linux
The BlueCat DDI is another powerful DDI product for modern enterprises. Like Infoblox, BlueCat also offers several sought after features such as active directory integration, DHCP MAC filtering, on-demand deployments, data validation tools, and so on. It is paid software with flexible pricing plans for corporations of different sizes. Moreover, BlueCat is perfectly suitable...
Source: www.ubuntupit.com
Best IP Address Management Tools for Linux
Bluecat Address Manager is a powerful tool, that helps you control your complex and dynamic network. You can reduce the manual work and reduce network admin time thanks to its automation features.
Source: www.tecmint.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing BlueCat DDI and ManageEngine ServiceDesk Plus, you can also consider the following products

SolarWinds IPAM - Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManageEngine OpUtils - ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

HaCi – IP Address Administration - HaCi – IP Address Administration is an effective networking tool that stores its data in relational Databases and uses a tree-like structure to illustrate subnets.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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