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ManageEngine ServiceDesk Plus VS ManageEngine OpUtils

Compare ManageEngine ServiceDesk Plus VS ManageEngine OpUtils and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

ManageEngine OpUtils logo ManageEngine OpUtils

ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • ManageEngine OpUtils Landing page
    Landing page //
    2022-12-17

OpUtils is a IP address and Switch port management software that is geared towards helping engineers efficiently monitor, diagnose and troubleshoot IT resources. OpUtils complements existing management tools by providing trouble shooting and real-time monitoring capabilities. It helps network engineers manage their Switches and IP Address Space with ease. With a comprehensive set of 20+ tools, this switch port management tool helps to perform network monitoring tasks like detecting a rogue device intrusion, keep a check on bandwidth usage, monitoring availability of critical devices, backing up Cisco configuration files and more.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

ManageEngine OpUtils features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

ManageEngine OpUtils videos

+ Add

OpUtils Training - IP Address Management & Rogue Device Detection

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and ManageEngine OpUtils)

ManageEngine ServiceDesk Plus

ManageEngine OpUtils

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
59 59%
Monitoring Tools
41% 41
Service Desk
100 100%
Service Desk
0% 0
Network & Admin
0 0%
Network & Admin
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and ManageEngine OpUtils

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

ManageEngine OpUtils Reviews

Top 11 IPAM Software
ManageEngine OpUtils is a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
Source: cllax.com
The 10 Best IP Address Management Tools for Linux
The ManageEngine OpUtils suite is among the best IP address management tools for Linux-based systems. It sports some of the most exciting features wanted by modern network admins. Some of them are role-based administration, tree view, DHCP server monitoring, and so on. Although this is a professional software, ManageEngine OpUtils also offers a convenient free version for...
Source: www.ubuntupit.com
Best IP Address Management Tools for Linux
Built for powerful network monitoring and management, ManageEngine OpUtils is best-in-class software that eliminates the need for manual tracking IP address availability and switch port connectivity status.
Source: www.tecmint.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and ManageEngine OpUtils, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SolarWinds IPAM - Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

BlueCat DDI - Unify your DDI (DNS, DHCP and IPAM) solutions to make DDI data an engine for innovation and growth.

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