Bloomfire
Trello
Wrike
Asana
Basecamp
Jira
Redmine
Workfront
Netomi
Simplify360
Action.ai
Khoros Marketing
Gladly
Cognigy.AI
Intercom
Zendesk Answer Bot
Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.
Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.
We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.
Bloomfire NetomiBased on our record, Bloomfire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Bloomfire — is a collaborative knowledge management platform. The program collects information in one central repository that remote team members can quickly access and search to find what they need. The platform is a great self-service tool for employees working independently at home. Employees can easily find answers to questions without having to text colleagues and wait for a response, and maintain a sense of... - Source: dev.to / about 2 years ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.