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Bloomerang VS HelpScout

Compare Bloomerang VS HelpScout and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Bloomerang logo Bloomerang

Bloomerang is a simple donor database and fundraising software solution that helps nonprofits decrease donor attrition and increase revenue.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Bloomerang Landing page
    Landing page //
    2023-08-17
  • HelpScout Landing page
    Landing page //
    2023-07-14

Bloomerang videos

+ Add

★☆☆☆☆ Bloomerang Review vs. Patreon for fundraising: Tutorial, Demo, & Review

More videos:

  • Review - Super Doomspire - The Hat Strats! Hat-a-Rang/Bloomerang Review [ROBLOX SUPER DOOMSPIRE]
  • Review - Bloomerang Lilac Update! 💜👍🌿 // Garden Answer

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Bloomerang and HelpScout)

Bloomerang

HelpScout

Nonprofit CRM
100 100%
Nonprofit CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Bloomerang and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bloomerang and HelpScout

Bloomerang Reviews

  1. bad Bloomerang

    NOT recommended at all! We had a terrible experience with Bloomerang. In addition to awful customer services, the hidden charges to upgrade the packages made their services pathetic. Those charges were kept 'hidden' at the time of signing up. Seems like minimizing customer benefits and maximizing the company profit at any cost is their only agenda. Such wastage of money and time with these highly expensive and not-at-all-worth-it services.

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than Bloomerang. We know about 2 links to it since March 2021 and only 2 links to Bloomerang. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bloomerang mentions (2)

  • Best Donor Management Software for Nonprofits in 2023
    Boomerang is considered one of the best cloud-based donor management solutions for non-profits. Not only does the donor management software target the donor database, but also it contributes to revenue increment. Bloomerang helps fundraisers with building donor relationships and maintaining the organisation’s retention rate. The platform increases donor engagement while maintaining impactful fundraising. The... Source: 11 months ago
  • Bloomerang experience? Stories?
    Is anyone using, or has used, Bloomerang? A client is thinking of using it and I don't have any experience with it. Just wondering about overall opinions, pros and cons, etc. Source: almost 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Bloomerang and HelpScout, you can also consider the following products

DonorPerfect - Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kindful - Nonprofit donor database + fundraising tools all in one

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DonorSnap - DonorSnap is a donor management and fundraising software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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