NOT recommended at all! We had a terrible experience with Bloomerang. In addition to awful customer services, the hidden charges to upgrade the packages made their services pathetic. Those charges were kept 'hidden' at the time of signing up. Seems like minimizing customer benefits and maximizing the company profit at any cost is their only agenda. Such wastage of money and time with these highly expensive and not-at-all-worth-it services.
Based on our record, Front should be more popular than Bloomerang. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Boomerang is considered one of the best cloud-based donor management solutions for non-profits. Not only does the donor management software target the donor database, but also it contributes to revenue increment. Bloomerang helps fundraisers with building donor relationships and maintaining the organisation’s retention rate. The platform increases donor engagement while maintaining impactful fundraising. The... Source: 11 months ago
Is anyone using, or has used, Bloomerang? A client is thinking of using it and I don't have any experience with it. Just wondering about overall opinions, pros and cons, etc. Source: over 2 years ago
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 6 months ago
Google image search say it's this: https://front.com/. Source: 12 months ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
DonorPerfect - Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kindful - Nonprofit donor database + fundraising tools all in one
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DonorSnap - DonorSnap is a donor management and fundraising software.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support