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Blitzz VS Avast

Compare Blitzz VS Avast and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

Avast logo Avast

Avast security software products are developed for Microsoft Windows, Mac OS X, Android and Linux users by AVAST Software.
  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

  • Avast Landing page
    Landing page //
    2024-05-06

Blitzz

Website
blitzz.co
Pricing URL
Official Blitzz Pricing
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January
Edit details

Avast

Website
avast.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Avast features and specs

No features have been listed yet.

Blitzz videos

+ Add

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Avast videos

+ Add

Avast Free Antivirus Review | Tested vs Malware

More videos:

  • Review - Avast 2020 Antivirus Review | Best Video Review (Free Antivirus, Premium Security, Ultimate)
  • Review - Avast Free Antivirus Test & Review 2020 - Antivirus Security Review - High Level Test
  • Review - Avast Antivirus Review 2024 | Still Among the Best AV?
  • Review - McAfee vs Avast review | Best antivirus for PC
  • Review - Avast free antivirus review 🙀

Category Popularity

0-100% (relative to Blitzz and Avast)

Blitzz

Avast

Customer Support
100 100%
Customer Support
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Augmented Reality
100 100%
Augmented Reality
0% 0
Security
0 0%
Security
100% 100

User comments

Share your experience with using Blitzz and Avast. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Blitzz and Avast

Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

Avast Reviews

Best firewall software of 2024
As well as a firewall for all devices, Avast Premium Security also protects anti-ransomware protection, file encryption, and file shredder options. There are also anti-phishing and anti-fraud protections for safer online banking, and there's also protection against your webcam being hacked by a third party.
Source: www.techradar.com
18 Best Avast Alternatives 2022 (Free Included)
Sure, using Avast does come with a lot of perks, but like any other software, Avast has its own drawbacks. For me, one of the biggest challenges with Avast is that it can slow your PC down.
Source: rigorousthemes.com
Best malware removal software 2021: free and paid anti-malware tools and services
What's even better is that not only are Avast's basic products free, but they are also available for mobile devices as well as for desktops, which makes Avast a particular ideal choice if you have multiple devices you need to check.
Source: www.techradar.com
9 of The Best Malwarebytes Alternatives in 2021
Even though there are trusted websites, there have been tons of cases of them being hacked quite a lot. So, use Avast Antivirus that will alert you about such websites, block any download from a potentially risky website, and prevent intrusive web tracking.
Source: technicalustad.com

What are some alternatives?

When comparing Blitzz and Avast, you can also consider the following products

TechSee - Intelligent visual customer support solution

Pulse Secure - Pulse Secure provides a consolidated offering for access control, SSL VPN, and mobile device security. Contact Pulse Secure at 408-372-9600 to get a free demo.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

StackPath - Secure Content Delivery Network, DDoS, WAF Service

NetSupport 24-7 - Innovative software solutions for schools and enterprises. Award winning Remote Control, Classroom Management, Safeguarding, Asset Management and ServiceDesk solutions. Learn more and get your FREE Trial today.

Flexera Software Vulnerability Manager - Flexera Software Vulnerability Manager provides solutions to continuously track, identify and remediate vulnerable applications.

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