Software Alternatives & Reviews

Blackout VS Jira Service Desk

Compare Blackout VS Jira Service Desk and see what are their differences

Blackout logo Blackout

Blackout enables the easiest, fastest, and most comprehensive redaction workflows for sensitive information managed in Relativity. Only Blackout automatically redacts native PDF, image jobs, and native Excel files.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Blackout Landing page
    Landing page //
    2023-09-06

Blackout's ability to redact quickly – even when managing large volumes – makes it the best choice for complex redaction tasks involving sensitive information. Reduce review time, lower costs, and create workflows that increase accuracy.

Any Industry: Finance, Construction, Mining, Transport, Retail, Telecomms, Real Estate, Education, Insurance, Pharmaceuticals ​ Any Task: Compliance, Litigation Review, HR Matters & Equitable Hiring, FOIA Requests, DSARs, Majeure Disputes, Anonymizing Reports

Any Sensitive Info: PII, PHI, PCI, Account IDs, Dates, Emails, ​Phone #s, Addresses, Charts, Pivot Table Data, Embedded Objects, Notes/Comments

BENEFITS • Cut time and costs out of reviews with automated redactions • ​Rule-based redaction allows for versatile application of Blackout to any task requiring markup • Create efficiencies that drive down human error by redacting words, phrases, and text patterns simultaneously • Ensure privileged information is secure while retaining native documents

FEATURES • Seamlessly integrates into Relativity 10+ • Auto-redacts any sensitive information in imaged, native PDF, or native Excel file • Redacts information not visible in the files, including file attachments, meta data, and document notes/comments • Quality check with approval, reject and override options • Mass import/export functions via .CSV file

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Blackout

Website
milyli.com
$ Details
freemium
Platforms
Relativity Browser Internet Explorer Chrome OS Firefox Safari
Release Date
2008 January

Blackout videos

How Blackout Answers 5 Law Firm Challenges

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Blackout and Jira Service Desk)
Legal Vertical Software
100 100%
0% 0
Help Desk
0 0%
100% 100
Legal Services
100 100%
0% 0
Project Management
0 0%
100% 100

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Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Blackout and Jira Service Desk, you can also consider the following products

iubenda - A 360-degree solution to make your sites and apps compliant with privacy laws like the GDPR, CCPA, LGPD, ePrivacy, and more

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Clerky - We're 100% focused on helping startups get legal paperwork done safely, going far beyond simply providing forms. Get your legal paperwork done with confidence, so you can get back to building your company.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SeedLegals - SeedLegals takes care of the legals around creating, running, funding and selling startups. 

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.