Software Alternatives & Reviews

Blackout VS Freshservice

Compare Blackout VS Freshservice and see what are their differences

Blackout logo Blackout

Blackout enables the easiest, fastest, and most comprehensive redaction workflows for sensitive information managed in Relativity. Only Blackout automatically redacts native PDF, image jobs, and native Excel files.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Blackout Landing page
    Landing page //
    2023-09-06

Blackout's ability to redact quickly – even when managing large volumes – makes it the best choice for complex redaction tasks involving sensitive information. Reduce review time, lower costs, and create workflows that increase accuracy.

Any Industry: Finance, Construction, Mining, Transport, Retail, Telecomms, Real Estate, Education, Insurance, Pharmaceuticals ​ Any Task: Compliance, Litigation Review, HR Matters & Equitable Hiring, FOIA Requests, DSARs, Majeure Disputes, Anonymizing Reports

Any Sensitive Info: PII, PHI, PCI, Account IDs, Dates, Emails, ​Phone #s, Addresses, Charts, Pivot Table Data, Embedded Objects, Notes/Comments

BENEFITS • Cut time and costs out of reviews with automated redactions • ​Rule-based redaction allows for versatile application of Blackout to any task requiring markup • Create efficiencies that drive down human error by redacting words, phrases, and text patterns simultaneously • Ensure privileged information is secure while retaining native documents

FEATURES • Seamlessly integrates into Relativity 10+ • Auto-redacts any sensitive information in imaged, native PDF, or native Excel file • Redacts information not visible in the files, including file attachments, meta data, and document notes/comments • Quality check with approval, reject and override options • Mass import/export functions via .CSV file

  • Freshservice Landing page
    Landing page //
    2023-06-09

Blackout

Website
milyli.com
Pricing URL
-
$ Details
freemium
Platforms
Relativity Browser Internet Explorer Chrome OS Firefox Safari
Release Date
2008 January

Blackout videos

How Blackout Answers 5 Law Firm Challenges

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Blackout and Freshservice)
Legal Vertical Software
100 100%
0% 0
Project Management
0 0%
100% 100
Legal Services
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Blackout and Freshservice

Blackout Reviews

We have no reviews of Blackout yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Blackout mentions (0)

We have not tracked any mentions of Blackout yet. Tracking of Blackout recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Blackout and Freshservice, you can also consider the following products

iubenda - A 360-degree solution to make your sites and apps compliant with privacy laws like the GDPR, CCPA, LGPD, ePrivacy, and more

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Clerky - We're 100% focused on helping startups get legal paperwork done safely, going far beyond simply providing forms. Get your legal paperwork done with confidence, so you can get back to building your company.

Redmine - Flexible project management web application

SeedLegals - SeedLegals takes care of the legals around creating, running, funding and selling startups. 

Basecamp - A simple and elegant project management system.