Software Alternatives, Accelerators & Startups

Bitsmith Classroom VS Malcolm App

Compare Bitsmith Classroom VS Malcolm App and see what are their differences

Bitsmith Classroom logo Bitsmith Classroom

Centralized Academics Management For Schools & Colleges

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Bitsmith Classroom Landing page
    Landing page //
    2023-09-20

Discover a new way to run your institute. Make every process in your institute more paperless, effortless, and digitize as possible. Bitsmith Classroom is built for every member of your institute to record, monitor and log academic activities anytime, from anywhere.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Bitsmith Classroom

$ Details
freemium $999.0 / Annually (500 Students + Free Staff Accounts)
Platforms
Android iOS Web Browser
Release Date
2021 August

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Bitsmith Classroom features and specs

  • Organization Management: Yes
  • Backups: Yes
  • User And Group Management: Yes
  • Students Information: Yes
  • Student Attendance : Yes
  • Student Enquiry Management: Yes
  • Leave Management: Yes
  • Results and Progress: Yes
  • Feedback: Yes
  • Reports and Analytics: Yes

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Bitsmith Classroom videos

No Bitsmith Classroom videos yet. You could help us improve this page by suggesting one.

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Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Bitsmith Classroom and Malcolm App)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
School Management System
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Bitsmith Classroom and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitsmith Classroom and Malcolm App

Bitsmith Classroom Reviews

  1. The best classroom solution for the teachers

    This is the best classroom solution for the teachers. Not only teachers but also for the students and the HOD and principals. There are many features such as attendance, assignments, student profiler, feedback, etc. which are really useful. Thanks Bitsmith Classroom for reducing us teachers workload and allowing us to concentrate on our teaching.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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What are some alternatives?

When comparing Bitsmith Classroom and Malcolm App, you can also consider the following products

MyClassCampus - MyClassCampus lets users manage all classroom activities in one single app.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MyClassboard - SaaS-based school management & administration software

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

SchoolPad - SchoolPad is an all-in-one school management software.

Zendesk Support - Social Customer Support and Help Desk and Ticketing