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Bitfinex VS BoldDesk

Compare Bitfinex VS BoldDesk and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Bitfinex logo Bitfinex

Bitfinex is the largest and most advanced crypto-currencies trading platform.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Bitfinex Landing page
    Landing page //
    2023-07-26
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Bitfinex

Website
bitfinex.com
Pricing URL
-
$ Details
Platforms
-
Release Date
2012 January
Startup details
Country
Taiwan
State
T'ai-pei
City
Taipei
Founder(s)
Giancarlo Devasini
Employees
50 - 99
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BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Bitfinex features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Bitfinex videos

+ Add

BitFinex Exchange Review by FXEmpire

More videos:

  • Review - Tether-Bitfinex Investigation The Entire Truth Exposed! You Won't Believe Who's Involved!!
  • Review - IS BITFINEX A SCAM OR SAFE? - This Is My Answer!

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Bitfinex and BoldDesk)

Bitfinex

BoldDesk

Cryptocurrencies
100 100%
Cryptocurrencies
0% 0
Customer Support
0 0%
Customer Support
100% 100
Crypto
100 100%
Crypto
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Bitfinex and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using Bitfinex and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitfinex and BoldDesk

Bitfinex Reviews

5 Top Cryptocurrency Exchange APIs for Developers
Quick Overview: Bitfinex API boasts a feature-rich platform with support for spot and derivatives trading, margin trading, and lending. It provides WebSocket and RESTful endpoints, supplemented by real-time market data and advanced order types. Despite past security breaches, Bitfinex remains a prominent player in the cryptocurrency landscape, serving as a reliable platform...
Source: bitcoinist.com
BEST 25 Coinbase Alternatives (2021 Update)
Bitfinex is a trading platform that enables you to easily exchange EOS, Ethereum, Litecoin, and more. It enables you to access peer to peer funding market. This website offers advanced chart tools to visualize your order with ease.
Source: www.guru99.com
20 BEST Bitcoin Wallets | Top Crypto Wallets in 2021
Bitfinex is a trading platform that enables you to easily exchange EOS, Ethereum, Litecoin, and more. It enables you to access peer to peer funding market. This website offers advanced chart tools to visualize your order with ease.
Source: www.guru99.com

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bitfinex mentions (0)

We have not tracked any mentions of Bitfinex yet. Tracking of Bitfinex recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Bitfinex and BoldDesk, you can also consider the following products

Coinbase - Bitcoin, safe and easy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Binance - Cryptocurrencies exchange platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Poloniex - US-based cryptocurrency exchange with maximum security

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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