Software Alternatives, Accelerators & Startups

BoldDesk VS Poloniex

Compare BoldDesk VS Poloniex and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Poloniex logo Poloniex

US-based cryptocurrency exchange with maximum security
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Poloniex Landing page
    Landing page //
    2023-09-17

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Poloniex

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Poloniex features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Poloniex videos

Poloniex In Depth Exchange Review Part 1 - #Cryptotrader

More videos:

  • Tutorial - Poloniex review - How to trade on Poloniex & make money lending bitcoin
  • Review - Is the Poloniex Cryptocurrency Exchange a Scam? MUST WATCH

Category Popularity

0-100% (relative to BoldDesk and Poloniex)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
Help Desk
100 100%
0% 0
Crypto
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Poloniex.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Poloniex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Poloniex

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Poloniex Reviews

We have no reviews of Poloniex yet.
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Social recommendations and mentions

Based on our record, Poloniex should be more popular than BoldDesk. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Poloniex mentions (5)

  • Request for people experienced with lawyers subpoenaing Polonium
    Hey guys, I would need to know if anybody has had experiences with a lawyer that did subpoena Polonium, specifically the former US corporation Poloniex LLC in Boston, MA, USA. We need them to help us identifying the holder of a wallet hosted on their website back in 2017 because that wallet received stolen Bitcoins that belonged to us. I understand that some years ago they moved to Panama, but I believe that the... Source: over 1 year ago
  • How do I recover my money from gmoglobal.com scam ,gmoglobal.vip scam , gmoglobal.top scam, and DirectEdge Scam
    It is crazy to think these scammers can still contact me after I have recovered my money from them. They used https://www.polex-pro.com/dist/#/ to contact me with the hope I would invest . Note that this is a clone of the main site https://poloniex.com/. I hope people out there know that www.polex-pro is a scam and clone of the original site poloniex.com . Source: almost 2 years ago
  • So you’ve learned the basics of bitcoin,
    High-volume exchanges include Coinbase, Bitfinex, Bitstamp and Poloniex. For small amounts, most reputable exchanges should work well. Source: about 3 years ago
  • Is Poloniex.com safe?
    I'm new to the Community and very happy to be here... I wanted to know is poloniex.com for dogelon? I have over 500 million there. Thanks. Source: about 3 years ago
  • Dogecoin starter experience
    I tried Poloniex, which again took too much fees for sending away coins, also their option to sell-to-fiat, was eventully a coin-send to Simplex which costed me 25€ in Bitcoins, plus additional 5€ for withdrawing my Fiat via SEPA. Source: about 3 years ago

What are some alternatives?

When comparing BoldDesk and Poloniex, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Coinbase - Bitcoin, safe and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Binance - Cryptocurrencies exchange platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bitfinex - Bitfinex is the largest and most advanced crypto-currencies trading platform.