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Birdnest VS Helpy.io

Compare Birdnest VS Helpy.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Birdnest logo Birdnest

Online marketplace for startups and small businesses to easily find under-utilized office spaces.

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • Birdnest Landing page
    Landing page //
    2022-08-08
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to Birdnest and Helpy.io)

Birdnest

Helpy.io

CRM
43 43%
CRM
57% 57
Help Desk
0 0%
Help Desk
100% 100
Real Estate CRM
100 100%
Real Estate CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Birdnest and Helpy.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdnest mentions (0)

We have not tracked any mentions of Birdnest yet. Tracking of Birdnest recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing Birdnest and Helpy.io, you can also consider the following products

Witei - Smart real estate management software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MyVR - MyVR enables user to create vacation rental webistes while accepting payments from renters, displaying photos and local events, recommedations, and deals.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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