Software Alternatives, Accelerators & Startups

Birdeye VS what3words

Compare Birdeye VS what3words and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

what3words logo what3words

Geocoding system for the simple communication of locations with a resolution of 3 m
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • what3words Landing page
    Landing page //
    2018-12-11

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

what3words

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

what3words features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

what3words videos

What3words navigation app reviewed

More videos:

  • Tutorial - How to use What3Words
  • Review - what3words in 2020 - Year in Review

Category Popularity

0-100% (relative to Birdeye and what3words)
Reputation Management
100 100%
0% 0
Maps
0 0%
100% 100
Online Reviews
100 100%
0% 0
Mapping And GIS
0 0%
100% 100

User comments

Share your experience with using Birdeye and what3words. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and what3words

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

what3words Reviews

Best cycling apps 2023 | 21 of the best iPhone and Android apps to download
The What3words app takes a simple and unique approach to locating and navigating to specific places. What3words
Best cycling apps | 18 of the best iPhone and Android apps to download
The What3words app takes a simple and unique approach to locating and navigating to specific places. What3words

Social recommendations and mentions

Based on our record, what3words seems to be a lot more popular than Birdeye. While we know about 122 links to what3words, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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what3words mentions (122)

  • I Know What Your Password Was Last Summer
    Something to add to their list of common passwords is the What3Words database of locations https://what3words.com It's something like 50trillion sets of looks-random strings. That's quite a lot, but if the list could be narrowed very significantly to get some likely results by selecting locations in: 1) cities where a company is physically located 2) large capital & global cities 3) significant landmarks I see... - Source: Hacker News / 4 months ago
  • No rapid numbers on driveways
    I’m waiting for these guys to make a breakthrough here. Source: 6 months ago
  • Unique Challenges of Geocoding in India
    I assume this is the problem that https://what3words.com/ is trying to solve. But I guess it being in English makes it a less good solution. - Source: Hacker News / 8 months ago
  • Planning and Crash Prevention
    Crashing in a Metro Park follows very similar recommendations as to what’s above. However, accurately describing your location along our Metro Parks Greenway trails and systems can often be tricky! And just for that reason, the parks department uses the app What3Words to help people share their exact location with emergency responders. Whether you’ve crashed or come across someone who needs aid for any reason,... Source: 9 months ago
  • Worst3Words
    I've been having fund with a game I call Worst3Words, trying to find the worst What3Words (https://what3words.com/) address. The meaning of worst is flexible e.g. Confusing ///senses.census.send Offensive ///retain.towers.slip (look up the location) Or just... Odd ///aargh.send.help But has to be valid. Source: 9 months ago
View more

What are some alternatives?

When comparing Birdeye and what3words, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

QGIS - QGIS is a desktop geographic information system, or GIS.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

ArcGIS - ArcGIS software is a data analysis, cloud-based mapping platform that allows users to customize maps and see real-time data ranging from logistics support to overall mapping analysis.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Plus Codes by Google - Street addresses for places that don't have one 🗺️