Software Alternatives, Accelerators & Startups

Birdeye VS Walls.io

Compare Birdeye VS Walls.io and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Walls.io logo Walls.io

Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall.
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  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Walls.io Landing page
    Landing page //
    2023-02-19

You can use Walls.io at events, in shops, hotels, restaurants and offices, for your hashtag campaign, and even embed it on your website.

🔖 Tell your brand’s story with content aggregation 💎 Stay in control with automatic curation and moderation 🎨 Improve brand awareness with a custom feed 📺 Display your content anywhere, anytime ➡ GDPR & CCPA compliant solution

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Walls.io features and specs

  • Automatic Moderation: Yes
  • Custom design: yes
  • Free Trial: Yes
  • Templates: Yes
  • Video and Interactive Content: yes
  • Hashtags tracking: yes
  • Event social wall: yes
  • Social proof: yes
  • Social media feed: yes
  • Social media display: yes
  • Social newsroom: yes
  • Polls: yes
  • Reactions: yes

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Walls.io videos

Walls.io Social Wall Solution for Events

More videos:

  • Demo - Social Media Wall for Your Website, Event or Display
  • Tutorial - How to create a social wall in less than 5 minutes
  • Demo - Bricks: The Social Media Wall Template That Adapts to Your Content

Category Popularity

0-100% (relative to Birdeye and Walls.io)
Reputation Management
100 100%
0% 0
Small Business
0 0%
100% 100
Online Reviews
100 100%
0% 0
Business Network
0 0%
100% 100

User comments

Share your experience with using Birdeye and Walls.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Walls.io

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Walls.io Reviews

  1. We use this social media aggregator at all our public and private events

    We lately used it at a job fair and it was a huge draw. We also use it on an ongoing basis to show our social media presence quickly without having to pull up the individual platforms. All in all, I found it the quickest way to present what I wanted to a variety of audiences. It's a great social media engagement tool.

    👍 Pros:    The look is very slick, dynamic and clean. it is simple to set up. it can be adjusted regularly to vary the theme and add variety. it allows our employees and others who are not on social media to experience our organization's social media presence.|Their moderation options are more advanced compared to other tools i tried.|Our users loved the real time content updates. this is also something i haven't found for the same price in the other tools i tested.|Great customer service.
    👎 Cons:    We just loved it, no cons. we plan to use walls.io for future events as well.
  2. We can engage our students, instructors and staff from multiple locations.

    I like that we can curate content using both a hashtag and a social feed. Being able to combine content from more than one place keeps content fresh, and use of a hashtag makes posting easy for end-users.

    👍 Pros:    It has very advanced moderation features. this was one of the main reasons we chose it.|The content updates almost in real time and that's magical during events.|The support team goes out of their way trying to help.
    👎 Cons:    It would be great to be able to easily add extra walls to the entry plan.

Tekpon Announces the Top Social Media Management Tools for Businesses
Walls.io is a social media marketing tool that allows users to collect and display user-generated content (UGC) on social walls. Its features make it suitable for different purposes, such as collecting social proof, launching hashtag campaigns, promoting events, and displaying social news widgets. Walls.io complies with GDPR and CCPA regulations, ensuring the security and...
27 dashboards you can easily display on your office screen with Airtame 2
Unleashing your hashtags and building your social wall with data integrated from over 15 platforms is a no-brainer if you go with Walls.io. Keep your audience updated with Walls.io’s customizable next-generation social wall and your next event is sure to be a success.
Source: airtame.com

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Walls.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Walls.io mentions (1)

  • Tools for Mastodon
    Awesome thing! We're adding Mastodon support to https://walls.io/ next week - will allow you to track hashtags and create a Mastodon social wall content feed to embed as widget on your website or run on a screen/display! Source: over 1 year ago

What are some alternatives?

When comparing Birdeye and Walls.io, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Facebook for Business - Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

SocialPilot - SocialPilot is an app designed to help businesses and professionals with social media marketing.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Fomo - Fomo turns your site into the online equivalent of a busy store