Software Alternatives, Accelerators & Startups

Birdeye VS Samsara

Compare Birdeye VS Samsara and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Samsara logo Samsara

Samsara is a service provider that helps businesses in increasing their safety, efficiency, and sustainability in their operation, which power the economy.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Samsara Landing page
    Landing page //
    2023-08-30

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Samsara

$ Details
-
Platforms
-
Release Date
2015 January
Startup details
Country
United States
State
California
Founder(s)
John Bicket
Employees
1,000 - 1,999

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Samsara features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Samsara videos

OLD vs NEW : GUERLAIN SAMSARA EDT | Which Is Better?

More videos:

  • Review - Samsara Review - Platforming At Its Finest | The Geekiverse Reviews
  • Review - New system. Samsara forward facing cameras

Category Popularity

0-100% (relative to Birdeye and Samsara)
Reputation Management
100 100%
0% 0
Fleet Management And Logistics
Online Reviews
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Birdeye and Samsara. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Samsara

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Samsara Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
Samsara, an innovative cloud solution, is one of the top fleet management tools. Available in the form of web and intuitive smartphone apps, Samsara equips business teams to dispatch drivers quickly, even to the last minute, planning better and more efficient routes, and much more. It is a feature-rich, customer-centric application and highly suitable for heavy-duty...
Best Free Asset Tracking Software
Feature-rich, comprehensive, well supported, and high-quality – what's not to like? Nothing, except for the fact that the “free” part of this software is simply a free trial. Samsara even lets you install its hardware units for free, but the software license will run out after giving you a taste, and you'll have to sign up for a paying plan to continue. Its prices aren't...
Source: tech.co

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Samsara mentions (0)

We have not tracked any mentions of Samsara yet. Tracking of Samsara recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and Samsara, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Fleetio - Easily manage vehicles and equipment with Fleetio, a modern fleet management software.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Onfleet - Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

KeepTruckin - KeepTruckin is a trusted fleet management software program designed for the trucking industry.