Software Alternatives & Reviews

Birdeye VS Review Robin

Compare Birdeye VS Review Robin and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Review Robin logo Review Robin

Review Robin is a review management software built specifically for marketing agencies to help them get their clients more reviews.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Review Robin Landing page
    Landing page //
    2022-04-26

Review Robin allows you to get your clients more reviews, improving their online visibility and helping convert new leads into customers. All this, with a minimal time commitment on your part.

Review Robin is a simple software tool that helps you easily (and even automatically!) follow up with your client's customers and request an online review by sending a simple review request via email or SMS. Review Robin walks the recipient through every step of the way - while managing unhappy customers to reduce your chance of receiving negative reviews.

In just seconds you can send review requests on behalf of your clients - or even automatically request reviews with our integration feature, using Zapier.

The recipient will receive a brief email or SMS from your company with an insightful question: ‘How was your experience?’ This will contain a link that will walk them through the entire "review" process.

Scale your agency by adding an additional revenue stream and adding reputation management and review acquisition to your digital agency services using our white label software, customized under your brand.

Start your 14 day free trial today with agency plans starting at $65/m. 60 day money back guarantee.

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Review Robin

$ Details
paid Free Trial $27.0 / Monthly (500 E-mail Requests /mo, 50 SMS Requests /mo, 1 User)
Platforms
Browser
Release Date
2020 August

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Review Robin features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Review Robin videos

No Review Robin videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Birdeye and Review Robin)
Reputation Management
93 93%
7% 7
Online Reviews
92 92%
8% 8
Customer Feedback
88 88%
12% 12
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Review Robin

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Review Robin Reviews

We have no reviews of Review Robin yet.
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Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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Review Robin mentions (0)

We have not tracked any mentions of Review Robin yet. Tracking of Review Robin recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and Review Robin, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Get More Reviews - Your reputation is of utmost importance and we can quickly help you grow your online reviews for sending out a positive message to all your customers. Call now.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

RateMe.Link - Get more online reviews from your happy customers.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

GatherUp - Gather your customer feedback and reviews into one place to drive sales up. GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing, improves SEO and converts customers.