Software Alternatives & Reviews

Birdeye VS Raygun

Compare Birdeye VS Raygun and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Raygun logo Raygun

Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Raygun Landing page
    Landing page //
    2023-10-19

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Raygun features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Raygun videos

Nike Dunk SB “Raygun” Review & On Feet

More videos:

  • Review - 2019 K2 Raygun Snowboard Review
  • Review - The K2 Raygun Snowboard Review

Category Popularity

0-100% (relative to Birdeye and Raygun)
Reputation Management
100 100%
0% 0
Error Tracking
0 0%
100% 100
Online Reviews
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using Birdeye and Raygun. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Raygun

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Raygun Reviews

6 Bugsnag Alternatives to Consider in 2021
RayGun is close to being the perfect error monitoring solution in the market, owing to its support for nearly all frameworks and languages. Its SDKs are also known to be very lightweight. RayGun can sort through errors intelligently and help you identify the segment of users affected by a specific issue. Another striking feature of RayGun is that it provides crystal clear...
Source: scoutapm.com
10 Best Application Monitoring Tools for all Platforms
Raygun seems so effective to alert you when you got your app crashed by gathering the data and send it to your email by notification. It is quite simple, but Raygun is effective and real-time. Suppose you have some difficulties to find some bugs in your app, then you can use the search function feature available. Therefore, it is a good idea if you put this application...
Source: www.technig.com
The top 19 APM tools in 2020
Application Performance Monitoring (APM) from Raygun offers a comprehensive solution that enables you to monitor the performance of your applications from one central location. Crash Reporting, Real User Monitoring, and APM software work together to provide real-time data about the user experience and performance, which you can easily leverage to identify bottlenecks. Simply...
Source: raygun.com

Social recommendations and mentions

Birdeye might be a bit more popular than Raygun. We know about 6 links to it since March 2021 and only 5 links to Raygun. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Raygun mentions (5)

  • 10 best Javascript debugging tools
    Raygun is a cloud-based platform that makes sure your web and mobile applications are free of errors, as well as your users are satisfied. It specializes in JavaScript error monitoring and offers a wide range of features to help you easily detect and fix issues. - Source: dev.to / 4 months ago
  • How Handle Bugs in Agile Development
    We can make the process a little easier by using our agile processes together with a continuous deployment strategy. For example, our friends at Raygun, discovered that “when a team gets locked into a sprint it can become much harder to recognize and fix bugs”. - Source: dev.to / 8 months ago
  • As a SaaS vendor, am I or my customers responsible for getting a (signed) DPA sorted out between us?
    Regarding your last question, when I mention sub-processors who we don't have an SCC with I'm thinking about vendors like RayGun. It's a system we use to monitor alerts and warnings coming from our app when in the hands of our end-users. We have configured the tool so we get absolutely no personal information - no names, emails, id's or any of that sort. It's nothing more than technical data dumps from the inner... Source: over 1 year ago
  • It's Here! Announcing the Release of Appwrite 0.12!
    Error logging and monitoring are crucial for any application, Appwrite being no exception. We wanted to make it extremely easy to collect and monitor your logs while staying true to our philosophy of being completely platform agnostic. With Appwrite 0.12, we've introduced support for some amazing open source logging providers like Sentry, Raygun and AppSignal! - Source: dev.to / over 2 years ago
  • Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate?
    We have RayGun for logging/reporting on the client-side of the apps. They are showing nothing interesting from those devices. They seem to fail silently. Source: almost 3 years ago

What are some alternatives?

When comparing Birdeye and Raygun, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.