Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.
Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot.
It has a lot of features with Ease of use, great with FB messenger chat integration. A very good level and very advanced functionalities. Impressed with the way the AI chatbot works
Herbie.ai might be a bit more popular than Birdeye. We know about 6 links to it since March 2021 and only 6 links to Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Since you are done marketing, you will have the clear view of targeting customer. Build your Audience easily using your website with Conversational AI chatbot can help you to increase sales, resolving customer queries, purchases and so on. You can also use AI chatbot in platforms like WhatsApp, Facebook, Twitter and can integrate with CRM. It can be used in vertical sectors to transforms your business. Source: about 1 year ago
I think its for a promotional Thread, instead people now a days are clever and using Two- way Voice based technology like us, and generate more enquiry and brand products. Source: about 1 year ago
If you are looking to improve your business beyond normal way, then grow your business and increase sales and resolving Conversational AI Chatbot Assistant. It helps your business in upscaling the business, this can be done in a variety of ways, such as through an API, a webhook, or even directly into the codebase. Chatbot integration allows businesses to automate customer service tasks and provide customers with... Source: about 1 year ago
Did we imagine? That automation will be helping the human task and help in upscaling the business. Technology that helps humans to solve customer queries in a two-way conversational way, reduce labor cost, focus on other aspects of the business. Finally, it would provide customers with a more reliable and consistent experience, as the automated system would be able to respond quickly and accurately to customer... Source: about 1 year ago
AI Smart Assistant is a type of artificial intelligence (AI) technology that enables users to interact with their devices in a more natural and intuitive way. It is designed to understand natural language, interpret user commands, and provide relevant information or services. AI Smart Assistants are becoming increasingly popular as they make it easier for users to access information and services quickly and... Source: over 1 year ago
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