Software Alternatives, Accelerators & Startups

Birdeye VS Gleam

Compare Birdeye VS Gleam and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Gleam logo Gleam

Marketing apps designed to help you grow your Business
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Gleam Landing page
    Landing page //
    2021-10-20

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Gleam

Website
gleam.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Gleam features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Gleam videos

Gleam.io Review & Tutorial: How to Setup a Giveaway The Easy Way

More videos:

  • Review - Best Contest Software - Rafflecopter vs Gleam vs Vyper & More

Category Popularity

0-100% (relative to Birdeye and Gleam)
Reputation Management
100 100%
0% 0
Business Growth Tools
0 0%
100% 100
Online Reviews
100 100%
0% 0
Promotions
0 0%
100% 100

User comments

Share your experience with using Birdeye and Gleam. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Gleam

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Gleam Reviews

We have no reviews of Gleam yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Gleam should be more popular than Birdeye. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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Gleam mentions (14)

  • **The Game Awards - Discussion Thread**
    Same thought tbh but it might be scheduled or emergency maintenance. Issue seems to be with gleam.io rather than something under the control of the show / valve. Source: 5 months ago
  • [Steam] (Game) Pink Explorer
    Just put the entries in one of these gleam.io link:. Source: over 1 year ago
  • [Epic Games] (Game) Metro: Last Light Redux
    I didn't miss subnautica. I was watching 2 free games sites since 2016, before knowing of this subreddit. They posted the same free games, more or less, usually gleam.io giveaways of obscure games. Source: over 1 year ago
  • [Steam](Game) Tribe Explorer
    When you click the task and Discord's server join popup is displayed, does it correctly say "EinHaDe invited you to join RoWorld"? And can you check if the Discord account used to join that server the same as the one registered with your gleam.io user? Source: over 1 year ago
  • 🎁 More giveaways!
    🥳 Together with gleam.io we've prepared a crazy giveaway for you! Source: over 1 year ago
View more

What are some alternatives?

When comparing Birdeye and Gleam, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

ViralSweep - Grow your fans and increase sales with sweepstakes and giveaways.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

ShortStack - Shortstack is a website that allows you to create viral online events for your social media followers or other online audience.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Rafflecopter - Rafflecopter is a web app that makes it easy to run a giveaway promotion.