Software Alternatives, Accelerators & Startups

Birdeye VS FoodDocs

Compare Birdeye VS FoodDocs and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

FoodDocs logo FoodDocs

FoodDocs is a smart tool for creating and maintaining food safety management systems. From small producers to big hotels, from burger trucks, ghost kitchens, and snack bars to schools, hospitals, and beyond!
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • FoodDocs Landing page
    Landing page //
    2023-10-10

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

FoodDocs

$ Details
paid Free Trial €75.0 / Monthly (Per each business unit, Up to 5 users)
Platforms
Browser Web iOS Mac OSX Google Chrome Safari iPhone Android
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

FoodDocs features and specs

  • Intelligent HACCP plan builder: Get your HACCP plan in less than 2 hours
  • Customizable: Customize your HACCP as you wish and keep it digital
  • Digital checklists: You can use the monitoring sheet templates we have created based on your company’s profile.
  • Customised monitoring sheets: Modify our templates or create your own!
  • Notifications: Receive notifications and reminders for role-based tasks and never miss a task
  • Real time overview: Get a simple and powerful overview of the food safety management system across all your business units
  • Automated readings from temperature sensors: Our system can be integrated with major sensor providers (Carel, Danfoss, etc.)
  • Cloud storage: Keep all your food safety-related documents in one place. Your data is safely stored and easily found.
  • Production traceability: FoodDocs Production module helps you manage all product related information from preparation instructions to allergen info and beyond.
  • Team Management: Manage team training and all relevant certificates and workshops from one place.
  • Digital audits: Use our app to complete your HACCP audits on any type of device. Add pictures and videos and get instant real-time results on your dashboard. Use our templates or create your own!

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

FoodDocs videos

Setting up and managing your HACCP is now 10 times easier and 500 times faster!

Category Popularity

0-100% (relative to Birdeye and FoodDocs)
Reputation Management
100 100%
0% 0
Food And Beverage
0 0%
100% 100
Online Reviews
100 100%
0% 0
Restaurant Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and FoodDocs

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

FoodDocs Reviews

We have no reviews of FoodDocs yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

FoodDocs mentions (0)

We have not tracked any mentions of FoodDocs yet. Tracking of FoodDocs recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and FoodDocs, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

ComplianceMate - Temperature and food safety monitoring for restaurants

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Food Safety Management Software - Safefood 360º is designed by food safety experts, providing your supplier quality management and compliance management system in one intuitive software.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Jolt - The Complete Digital Food Safety and Operations Platform for Restaurants