Software Alternatives, Accelerators & Startups

Birdeye VS BuzzSumo

Compare Birdeye VS BuzzSumo and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

BuzzSumo logo BuzzSumo

BuzzSumo allows you to discover the most shared links and key influencers for any topic. It's free to use and you can run a search in seconds!
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • BuzzSumo Landing page
    Landing page //
    2023-10-11

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

BuzzSumo features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

BuzzSumo videos

What Is BuzzSumo? - Find Out In Just 3 Minutes!

More videos:

  • Review - Buzzsumo is More Awesome Than You Think: Here's Why
  • Review - Buzzsumo Topic Explorer Review - The Last Content Research Tool You Will Ever Need?

Category Popularity

0-100% (relative to Birdeye and BuzzSumo)
Reputation Management
100 100%
0% 0
Marketing Platform
29 29%
71% 71
Online Reviews
100 100%
0% 0
Social Analytics
0 0%
100% 100

User comments

Share your experience with using Birdeye and BuzzSumo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and BuzzSumo

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

BuzzSumo Reviews

112 Best Chrome Extensions You Should Try (2021 List)
Digital marketers always need to mind how their computers are doing on social media platforms. BuzzSumo helps reveal the social engagement of any website. It also helps while searching for blog post ideas. You might be interested in top-performing content on the web that people do not mind sharing on social media and create a better version of it by yourself.
The 21 Best Ahrefs Alternatives (Free and Paid)
- BuzzSumo’s trend discovery feature lets SEO professionals identify viral trends in real-time for any location or topic. This way, you can stay at the top of trends that matter and that should play a role in determining your content strategy.
Source: enticehq.com
The best free and paid online monitoring tools for PR right now
Buzzsumo was built to look at how engaging your content is but I use my Buzzsumo account for monitoring coverage. You can track your own mentions by setting up an alert for your brand(s) and you’ll be emailed when the term is mentioned. It’s easy to share and amplify coverage from within the app. I also really like how in addition to being alerted to coverage, you can see...
The 5 Best Content Marketing Tools You Aren't Using
5. BuzzSumo. Wondering which online outlets or influencers are getting the most traction in your space? BuzzSumo to the rescue. Discover which content performs best for any topic or competitor in your space with analytics driven-insights. Compare shares on Facebook, LinkedIn, Twitter, Pinterest and Google+. Filter by content type (article, infographic, interview, video,...

Social recommendations and mentions

Based on our record, BuzzSumo should be more popular than Birdeye. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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BuzzSumo mentions (18)

  • What is influencer marketing? 5 strategies for greater reach
    Find the right influencers: Not all influencers are created equal. You want to find people who have a large following in your target audience and who are respected in your industry. You can use tools like BuzzSumo and Ahrefs to find influencers who are relevant to your brand. Source: 9 months ago
  • What tools do you use for industry analysis?
    BuzzSumo: https://buzzsumo.com/ - Allows you to analyze content popularity and social media shares for a given topic or niche. This data can help you to understand what types of content are most popular with your target audience. Source: about 1 year ago
  • 5 Unconventional Social Media Marketing Strategies to Give Your Business a Boost
    Use Emotion to Your Advantage: BuzzSumo (https://buzzsumo.com/) is a website that can help you identify popular emotional triggers in your industry or niche, and Google Analytics (https://analytics.google.com/) can help you track how your content is resonating with your audience. Source: about 1 year ago
  • What Is Domain Authority And How To Make It Higher?
    You need to think about how you are going to distribute your content so it reaches as many people as possible. You can also reach out to influencers on social media. Use tools like BuzzSumo or Ahrefs to find influencers who have linked out to sites similar or competitive with yours. - Source: dev.to / over 1 year ago
  • Tell HN: You can't login to BuzzSumo without connecting your Facebook account
    Users need to mandatorily connect their Facebook account with https://buzzsumo.com (Content Research Platform) for verification. - Source: Hacker News / almost 2 years ago
View more

What are some alternatives?

When comparing Birdeye and BuzzSumo, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Simply Measured - Simply Measured helps data hungry marketing & PR folks measure social media and create beautiful, custom reports in Excel and other formats.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Social Status - Automate your social media reporting

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Vaizle - Vaizle is a marketing analytics suite that brings all your ads & social media data into one actionable dashboard. Try Vaizle's free tools for social media, ads, and competitive analysis, alongside Google Sheets and MS Excel connectors.