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Birdeye VS Alchemer

Compare Birdeye VS Alchemer and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Alchemer logo Alchemer

Alchemer EFM is an intelligent enterprise feedback management system that allows people to take action through the method they used in their day to day routine.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Alchemer Landing page
    Landing page //
    2023-10-23

Birdeye

Website
birdeye.com
Pricing URL
Official Birdeye Pricing
$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February
Edit details

Alchemer

Website
alchemer.com
Pricing URL
Official Alchemer Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Alchemer features and specs

No features have been listed yet.

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Alchemer videos

+ Add

Alchemer Review: Simple and functional for work or personal uses

More videos:

  • Review - Alchemer Review: Good survey option but lacks more advanced options
  • Tutorial - How to Use Alchemer - Beginners Guide 2022

Category Popularity

0-100% (relative to Birdeye and Alchemer)

Birdeye

Alchemer

Reputation Management
100 100%
Reputation Management
0% 0
Surveys
0 0%
Surveys
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Online Services
0 0%
Online Services
100% 100

User comments

Share your experience with using Birdeye and Alchemer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Alchemer

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
Source: press.tekpon.com
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Alchemer Reviews

10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Alchemer stands out as a robust alternative to Survey Monkey, especially for users who require advanced survey features, complex logic, and extensive integration capabilities. Its flexibility and customization options make it suitable for a variety of research and data collection projects. While it offers a free trial, the paid plans offer comprehensive solutions for...
Source: www.zoho.com
11 Best Typeform Alternatives to Check-in 2022
Alchemer is another popular tool similar to TypeForm that is known for creating beautifully designed surveys that enable you to transform into a more customer-centric business. Alchemer takes the customers’ voice and puts it into the hands of the users to act upon them.
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
Formerly known as SurveyGizmo, Alchemer is one of the best SurveyMonkey alternatives that lets you create customizable surveys to gather real-time insights. Alchemer claims to offer a wide variety of questions types as compared to its competitors.
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
Alchemer was formerly known as SurveyGizmo. It is one of the SurveySparrow competitors you can try as an alternative. This survey tool is ideal for companies to design their custom surveys and gather actionable customer insights.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Alchemer. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Alchemer mentions (1)

  • Telus email with link to a survey at alchemer.com
    I just got an email from Telus asking me to complete a survey, nothing unusual there. However the link took me to alchemer.com but I don't have any login info for that site. Anyone else run into the same thing? US Maps analyst. Source: over 1 year ago

What are some alternatives?

When comparing Birdeye and Alchemer, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Snap Surveys - Snap Surveys offers feedback management, research services, and surveys.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Nicereply - Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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