Software Alternatives, Accelerators & Startups

Bill.com VS BoldDesk

Compare Bill.com VS BoldDesk and see what are their differences

Bill.com logo Bill.com

Bill.com provides ACH payments processing, automates your accounts payable and accounts receivable processes.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Bill.com Landing page
    Landing page //
    2023-10-17
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Bill.com features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Bill.com videos

Bill.com Review by LedgerGurus

More videos:

  • Review - How the Bill.com Intelligent Business Payments Platform Works

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Bill.com and BoldDesk)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Money Transfer
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Bill.com and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bill.com and BoldDesk

Bill.com Reviews

The Top Alternatives to Bill.com
Bill.com is suitable for slower-growth small businesses with low payment volumes and limited remittances capabilities. The average revenue per customer of Bill.com is $1,500. Therefore, many AP automation capabilities are not available via Bill.com, so you need to manage them manually or outside of Bill.com.
Source: tipalti.com
4 Best Bill.com Competitors And Alternatives (2022)
Plastiq is a simplified and more affordable option compared to Bill.com. They offer a solution for accounts payable and receivable without a sign-up fee, subscription fee, or fees for most transactions. They do, however, charge a 2.85% fee for both credit and debit transactions. This is a key distinction to keep in mind when comparing Plastiq to not only Bill.com, but to...
Source: smbillion.com
Best Accounts Payable Software for 2022
Why we like it: Bill.com offers multiple pricing options, including plans starting at $39 a month, which may make it more accessible for many small-business owners. You’ll get a centralized inbox for receiving invoices. The software can read invoices, capture the data on them and even flag if something looks off. However, you’ll need to upgrade from the lowest-priced plan to...

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, Bill.com seems to be a lot more popular than BoldDesk. While we know about 259 links to Bill.com, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bill.com mentions (259)

  • Freelancers: Do you allow your clients to pay via card? Processing fees hurt
    I mean.... This is how it is everywhere... You could use bill.com but it still has a monthly fee, however if youre sending multiple invoices like so, the monthly fee is paid for in just 2 clients of yours... Honestly a $66 processing fee for $2K isn't bad... Venmo/Paypal gifted is fee-less but not recommended... Source: 6 months ago
  • Bank rejected £850 payment from bill.com - both companies saying they can't do anything
    Bill.com have just gotten back to me saying they haven't received the money back (which nationwide said would have only taken 5 days from the 23rd November) and that SWIFT have told them that they did infact have my full name on the transaction and not my initials or anything else (unlike what nationwide told me). Source: 6 months ago
  • Best campaign platforms for launching an influencer marketing agency?
    What platforms do you use to collect payment from our clients? I was thinking of using bill.com or stripe for now until I find a new method and then pay out the influencers. Source: 9 months ago
  • What do you use for online credit card processing?
    We use bill.com for both our AP and AR. All online, customer can pay with a link, generates all our monthly invoices automatically, easy to generate and send hardware and project invoices on demand, can be used to pay your vendors as well, syncs with Quickbooks, customers can be set up for auto-pay via credit card (charge to us is 2.9%), you can charge a convenience fee if you want. Customers can also pay via ACH... Source: 10 months ago
  • 6 Figures International Wire Transfer To BPI Concern
    My employer uses bill.com to process salaries so its thru SWIFT Wire Transfer. Source: 11 months ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Bill.com and BoldDesk, you can also consider the following products

Zoho Invoice - 100% free online invoicing software for small businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

The Invoice Machine - The Invoice Machine is an online invoicing service with a simple and elegant user interface.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!