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BigTime.net VS UseResponse

Compare BigTime.net VS UseResponse and see what are their differences

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BigTime.net logo BigTime.net

BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • BigTime.net Landing page
    Landing page //
    2023-10-01

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

  • UseResponse Landing page
    Landing page //
    2023-10-10

BigTime.net features and specs

  • Time Tracking: Yes
  • Expense Management : Yes
  • Project Management: Yes
  • Project Tracking: Yes
  • Project Accouting: Yes
  • Reviews and Approvals: Yes
  • Payment processing: Yes
  • Billing & Invoicing: Yes
  • Mobile App: Yes
  • Resource Management: Yes
  • Reporting & Analytics: Yes
  • Quickbooks integration: Yes
  • Salesforce Integration: Yes
  • Jira Integration: Yes
  • Sage Intacct Integration: Yes
  • HubSpot Integration: Yes
  • Slack integration: Yes
  • Project Budgeting, Tracking, and Alerts: Yes
  • Invoicing and Template Editor: Yes
  • Revenue Recognition: Yes
  • Financial Reporting: Yes
  • Due Date and Workflow Management: Yes
  • Gantt Charts: Yes
  • Tasks by Type, Stage, Due Date, and Assignment: Yes
  • Multi-Level Approval Workflow: Yes
  • Access Permissions by User or Group: Yes
  • Unlimited Clients and Transactions: Yes
  • Request/Approval Scheduling Workflows: Yes
  • Utilization and Revenue Dashboard: Yes
  • Resource Allocation: Yes
  • Custom Report Wizard: Yes
  • File Export: Yes
  • Project and Staff Performance: Yes
  • Revenue Projections: Yes
  • Personalized BigTime Onboarding and Training: Yes
  • Uptime Guarantees (SLA): Yes
  • Email Support: Yes
  • Chat Support: Yes
  • Live Phone Support: Yes
  • PCI Compliant Payment Processing: Yes

UseResponse features and specs

No features have been listed yet.

BigTime.net videos

+ Add

BigTime Customers and Their Big Time Reactions

More videos:

  • Demo - BigTime: Your Partner in Firm Management

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to BigTime.net and UseResponse)

BigTime.net

UseResponse

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigTime.net and UseResponse

BigTime.net Reviews

We have no reviews of BigTime.net yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing BigTime.net and UseResponse, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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