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BigTime.net VS SolarWinds Service Desk

Compare BigTime.net VS SolarWinds Service Desk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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BigTime.net logo BigTime.net

BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • BigTime.net Landing page
    Landing page //
    2023-10-01

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

BigTime.net features and specs

  • Time Tracking: Yes
  • Expense Management : Yes
  • Project Management: Yes
  • Project Tracking: Yes
  • Project Accouting: Yes
  • Reviews and Approvals: Yes
  • Payment processing: Yes
  • Billing & Invoicing: Yes
  • Mobile App: Yes
  • Resource Management: Yes
  • Reporting & Analytics: Yes
  • Quickbooks integration: Yes
  • Salesforce Integration: Yes
  • Jira Integration: Yes
  • Sage Intacct Integration: Yes
  • HubSpot Integration: Yes
  • Slack integration: Yes
  • Project Budgeting, Tracking, and Alerts: Yes
  • Invoicing and Template Editor: Yes
  • Revenue Recognition: Yes
  • Financial Reporting: Yes
  • Due Date and Workflow Management: Yes
  • Gantt Charts: Yes
  • Tasks by Type, Stage, Due Date, and Assignment: Yes
  • Multi-Level Approval Workflow: Yes
  • Access Permissions by User or Group: Yes
  • Unlimited Clients and Transactions: Yes
  • Request/Approval Scheduling Workflows: Yes
  • Utilization and Revenue Dashboard: Yes
  • Resource Allocation: Yes
  • Custom Report Wizard: Yes
  • File Export: Yes
  • Project and Staff Performance: Yes
  • Revenue Projections: Yes
  • Personalized BigTime Onboarding and Training: Yes
  • Uptime Guarantees (SLA): Yes
  • Email Support: Yes
  • Chat Support: Yes
  • Live Phone Support: Yes
  • PCI Compliant Payment Processing: Yes

SolarWinds Service Desk features and specs

No features have been listed yet.

BigTime.net videos

+ Add

BigTime Customers and Their Big Time Reactions

More videos:

  • Demo - BigTime: Your Partner in Firm Management

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to BigTime.net and SolarWinds Service Desk)

BigTime.net

SolarWinds Service Desk

Project Management
71 71%
Project Management
29% 29
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigTime.net and SolarWinds Service Desk

BigTime.net Reviews

We have no reviews of BigTime.net yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing BigTime.net and SolarWinds Service Desk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Basecamp - A simple and elegant project management system.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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