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BigTime.net VS Jira Service Desk

Compare BigTime.net VS Jira Service Desk and see what are their differences

Monitask
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BigTime.net logo BigTime.net

BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • BigTime.net Landing page
    Landing page //
    2023-10-01

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

BigTime.net

Website
bigtime.net
Pricing URL
Official BigTime.net Pricing
$ Details
paid Free Trial $10.0 / Monthly
Platforms
Windows Android iOS Mac OSX Browser
Release Date
2002 January
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BigTime.net features and specs

  • Time Tracking: Yes
  • Expense Management : Yes
  • Project Management: Yes
  • Project Tracking: Yes
  • Project Accouting: Yes
  • Reviews and Approvals: Yes
  • Payment processing: Yes
  • Billing & Invoicing: Yes
  • Mobile App: Yes
  • Resource Management: Yes
  • Reporting & Analytics: Yes
  • Quickbooks integration: Yes
  • Salesforce Integration: Yes
  • Jira Integration: Yes
  • Sage Intacct Integration: Yes
  • HubSpot Integration: Yes
  • Slack integration: Yes
  • Project Budgeting, Tracking, and Alerts: Yes
  • Invoicing and Template Editor: Yes
  • Revenue Recognition: Yes
  • Financial Reporting: Yes
  • Due Date and Workflow Management: Yes
  • Gantt Charts: Yes
  • Tasks by Type, Stage, Due Date, and Assignment: Yes
  • Multi-Level Approval Workflow: Yes
  • Access Permissions by User or Group: Yes
  • Unlimited Clients and Transactions: Yes
  • Request/Approval Scheduling Workflows: Yes
  • Utilization and Revenue Dashboard: Yes
  • Resource Allocation: Yes
  • Custom Report Wizard: Yes
  • File Export: Yes
  • Project and Staff Performance: Yes
  • Revenue Projections: Yes
  • Personalized BigTime Onboarding and Training: Yes
  • Uptime Guarantees (SLA): Yes
  • Email Support: Yes
  • Chat Support: Yes
  • Live Phone Support: Yes
  • PCI Compliant Payment Processing: Yes

Jira Service Desk features and specs

No features have been listed yet.

BigTime.net videos

+ Add

BigTime Customers and Their Big Time Reactions

More videos:

  • Demo - BigTime: Your Partner in Firm Management

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to BigTime.net and Jira Service Desk)

BigTime.net

Jira Service Desk

Project Management
64 64%
Project Management
36% 36
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigTime.net and Jira Service Desk

BigTime.net Reviews

We have no reviews of BigTime.net yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing BigTime.net and Jira Service Desk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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