Software Alternatives, Accelerators & Startups

BigContacts VS LiveChat

Compare BigContacts VS LiveChat and see what are their differences

BigContacts logo BigContacts

BigContacts is a web based CRM software designed for small businesses.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • BigContacts Landing page
    Landing page //
    2022-11-05

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes.

  • LiveChat Landing page
    Landing page //
    2023-06-16

BigContacts

$ Details
freemium $9.99 / Monthly ("per user")
Platforms
Cloud Web Mobile
Release Date
-

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

BigContacts features and specs

  • Contact Management: Yes
  • Lead Management: Yes
  • CRM Reporting: Yes
  • Sales Pipeline: Yes
  • Sales Tracking: Yes
  • Task Tracking: Yes
  • Email Tracking: Yes
  • Mobile CRM: Yes
  • Integration Availablility: Yes

LiveChat features and specs

No features have been listed yet.

BigContacts videos

What Is CRM? How to Get Started with CRM Software | BIGContacts

More videos:

  • Review - Big Contacts CRM Review

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to BigContacts and LiveChat)
Sales
100 100%
0% 0
Customer Support
3 3%
97% 97
CRM
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigContacts and LiveChat

BigContacts Reviews

  1. Enhanced contact profiles & seamless integrations

    BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.

    Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.

  2. Great for reporting

    We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.

  3. A Powerful Email Marketing Campaign

    BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.

    👍 Pros:    Customizable email templates and automated drip campaigns have significantly contributed to our marketing efforts. we can share personalized emails with our contacts easily. the group emailing feature allows us to reach out to a particular segment with relevant information. the built-in analytics tool function well.
    👎 Cons:    It does not offer integrations with some of our preferred tools, such as slack. hoping to see more integrations from the tool in the future.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigContacts mentions (0)

We have not tracked any mentions of BigContacts yet. Tracking of BigContacts recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

What are some alternatives?

When comparing BigContacts and LiveChat, you can also consider the following products

HubSpot CRM - Free CRM software for small businesses.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Keap - Grow Sales. Save Time. Get Organized.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!