Software Alternatives, Accelerators & Startups

Basin VS Refiner

Compare Basin VS Refiner and see what are their differences

Basin logo Basin

Build custom forms without the engineering lift.

Refiner logo Refiner

Customer Feedback Surveys For SaaS
  • Basin Landing page
    Landing page //
    2023-02-02

Basin automagically collects form submissions, blocks spam, sends email notifications, and triggers integrations with connected apps — saving you the hassle of building and maintaining your own form backend API.

  • Refiner Landing page
    Landing page //
    2020-05-15

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.

Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.

Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.

Basin

$ Details
freemium $4.0 / Monthly (Basic plan - 1 project, 3 forms, 250 submissions, 250MB storage)
Platforms
Web
Release Date
2017 October

Refiner

Website
refiner.io
$ Details
freemium $49.0 / Monthly (1000 Survey Responses)
Platforms
Web
Release Date
2020 April

Basin features and specs

  • Custom redirect: Yes
  • File upload: Yes
  • Projects: Yes
  • Form sharing: Yes
  • Webhooks: Yes
  • Custom Templates: Yes
  • Custom Domains: Yes
  • API Access: Yes
  • SPAM Protection: Yes
  • Integrations: Yes
  • CSV Data Exporting: Yes
  • Domain Restriction: Yes
  • Autoresponse emails: Yes
  • Integrations: Yes

Refiner features and specs

  • Free to use: Yes
  • Integrations: Zapier, Segment, Webhooks, Slack
  • Popup Survey: Yes
  • On-Page Survey: Yes
  • NPS Widget: Yes
  • Customer Feedback Widget: Yes

Basin videos

Send emails from an HTML Contact Form in 2 minutes

More videos:

  • Tutorial - HTML Form Submissions to your Slack Channel

Refiner videos

The Ultimate Laneige Cream Skin Refiner Review

More videos:

  • Review - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • Review - LANEIGE - Cream Skin Refiner (Review)

Category Popularity

0-100% (relative to Basin and Refiner)
Form Builder
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Surveys
62 62%
38% 38
Forms And Surveys
68 68%
32% 32

User comments

Share your experience with using Basin and Refiner. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Basin seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Basin mentions (3)

  • RudderStack's Data Stack: Deep Dive
    Another tool we use on the marketing site is Basin, which acts as a back-end form submission handler that isn't susceptible to client-side browser blockers or JavaScript errors, meaning we capture leads no matter what. Basin routes data to a RudderStack Webhook Source. - Source: dev.to / over 2 years ago
  • What do you usually do when you need a fast and simple way to capture some simple data? I have a static website with a signup form, and using a database just to save some emails would be an overkill.
    I just use Basin https://usebasin.com. Source: over 2 years ago
  • How to send your html form to Google Sheets for free
    Usebasin.com (https://usebasin.com) The free tier on this Service only allows for 1 form and it also uses integrations with Zapier or Integromat to submit forms to Google Sheets. The third-party integration makes the setup more complex, because you also need an account at the integration partner and configure the integration to get your form to end up in Google Sheets. You can export all submissions to Excel or... - Source: dev.to / about 3 years ago

Refiner mentions (0)

We have not tracked any mentions of Refiner yet. Tracking of Refiner recommendations started around Mar 2021.

What are some alternatives?

When comparing Basin and Refiner, you can also consider the following products

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Iterate - Get the feedback you need to build better products

Getform - Smart form endpoints. The modern way to build the form backend.

Slack Surveys by Standuply - A simple, powerful bot for recurring surveys on Slack 📝

FormSubmit - Connect your form to our form endpoint and we’ll email you the submissions. No PHP, Javascript or any backend code required.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!