Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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Based on our record, Bandwidth seems to be a lot more popular than Birdeye. While we know about 73 links to Bandwidth, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I know this was a scam, but I spooked them (or broke the bot?) before I heard their plan. I did a reverse image search, and I found nothing. I looked at the metadata on the image, but I saw nothing useful. I looked up the number and found out it was a virtual number from bandwidth.com. I didn't know what to do after that, so I just reported the number to bandwidth. Source: 5 months ago
I wanted to add a secondary provider though with Direct Routing for fail over but was looking for recommendations. I'm in Canada so prefer someone with a Canadian POP but not mandatory. I also prefer self-signup when possible, similar to Telnyx, Flowroute etc. I was checking bandwidth.com as I see they do this but it doesn't let you sign up and wants you to contact sales. That's fine and I was planning on... Source: about 1 year ago
You can pop your area code and prefix in the link below and see what providers do have a presence. Obviously, Sprint/T-Mobile will be one of them but if you don't see bandwidth.com then you're out of luck and there are no workarounds. Source: over 1 year ago
Your provider should be able to provide a short code (e.g. '933' if using bandwidth.com) that will read out the e911 information for the number calling. Source: over 1 year ago
While I think you have your answer, another way to validate a number is to use https://freecarrierlookup.com/ and check the phone number. From that you can often tell if it is a "web only" number that a scammer outside the US would use. For example, it might belong to bandwidth.com or google voice. If it does belong to Bandwidth.com you can report it to them, and they are really fast at cancelling scammers. Source: over 1 year ago
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Twilio - Brings voice and messaging to your web and mobile applications.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Plivo - Plivo simplifies your customer engagement.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...