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Bananatag VS HelpScout

Compare Bananatag VS HelpScout and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Bananatag logo Bananatag

Find out what happens to your emails after you press send! Add email tracking, attachment tracking, email scheduling and templates to your daily emails.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Bananatag Landing page
    Landing page //
    2023-09-25
  • HelpScout Landing page
    Landing page //
    2023-07-14

Bananatag videos

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Bananatag Part 2: A Great Sales Tool for Act & Outlook

More videos:

  • Review - Bananatag Product Video

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Bananatag and HelpScout)

Bananatag

HelpScout

Email Productivity
100 100%
Email Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Bananatag and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bananatag and HelpScout

Bananatag Reviews

The 24 Best Email Marketing Tools
Sample review: “See what happens to your emails after you press send…you’ll know exactly when they opened your email and whether or not they clicked on your link. BananaTag will even tell you whether they’re on their desktop or mobile device. And best of all, your email appears NO different to your contacts. All of the tracking is done seamlessly without any change in the...
Source: webbiquity.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than Bananatag. We know about 2 links to it since March 2021 and only 2 links to Bananatag. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bananatag mentions (2)

  • SEO Tools the best out there. Try these
    Banana Tag Http://bananatag.com/ Email Banana Tag allows you to track your emails after you send them. For example, check your email open rates from Gmail. Source: about 1 year ago
  • Proxy+DPI = server/client rst; cant load random image; Exception works but why is it blocked?
    Anyway, out of the blue I made a DPI excemption for bananatag.com and guess what? It worked right away. I have no indication as of that something is beeing blocked, I check on the Analyzer unter Log > Fortigate > Security > SSL but that got no hits at all. Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Bananatag and HelpScout, you can also consider the following products

Mailtrack.io - The best email tracking solution I've found. Free

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReadNotify - ReadNotify enables the user to know when email is sent and the reciever reads the email.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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