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AzureDesk VS UseResponse

Compare AzureDesk VS UseResponse and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • AzureDesk Landing page
    Landing page //
    2018-09-30
  • UseResponse Landing page
    Landing page //
    2023-10-10

AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to AzureDesk and UseResponse)

AzureDesk

UseResponse

Help Desk
25 25%
Help Desk
75% 75
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
17 17%
Customer Support
83% 83
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using AzureDesk and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AzureDesk and UseResponse

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing AzureDesk and UseResponse, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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