Software Alternatives & Reviews

AzureDesk VS Pega Customer Service

Compare AzureDesk VS Pega Customer Service and see what are their differences

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.
  • AzureDesk Landing page
    Landing page //
    2018-09-30
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10

AzureDesk videos

AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Pega Customer Service videos

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Category Popularity

0-100% (relative to AzureDesk and Pega Customer Service)
Help Desk
75 75%
25% 25
Customer Support
79 79%
21% 21
Business & Commerce
59 59%
41% 41
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AzureDesk and Pega Customer Service

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.

Pega Customer Service Reviews

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What are some alternatives?

When comparing AzureDesk and Pega Customer Service, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.