Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.
Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.
It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.
Simplify360 comes with best in class analytics and social media listening capabilities.
Based on our record, Azure Bot Service seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Azure Bot Services are a way of integrating your chatbot into Microsoft's multi-channel bot interaction ecosystem. This allows your chatbot to connect to various channels including text, voice, Slack, Teams, web user interfaces, and Amazon Alexa skills. - Source: dev.to / over 1 year ago
Check out Azure Chatbot services Https://azure.microsoft.com/en-us/products/bot-services. Source: over 1 year ago
One service that I used for a young crowd was the bot service. Easy to create then you train it. Easy subject that produces results fast. This helped with engagement. Training the bot got the creative juices flowing. https://azure.microsoft.com/en-us/services/bot-services/. Source: about 2 years ago
If not maybe something custom with Az Bot Service could work. Source: over 2 years ago
Another option is Azure Bot Service (https://azure.microsoft.com/en-us/services/bot-services/). The framework itself is REALLY easy and only increases in complexity once you want to connect it to other systems (ie ticketing systems). Source: over 2 years ago
IBM Watson Assistant - Watson Assistant is an AI assistant for business.
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
Tars - TARS enables users to create chatbots that replaces regular old webforms.
Zendesk Answer Bot - Chatbots
Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.