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AWS OpsWorks VS SolarWinds Service Desk

Compare AWS OpsWorks VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AWS OpsWorks logo AWS OpsWorks

Model and manage your entire application from load balancers to databases using Chef

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • AWS OpsWorks Landing page
    Landing page //
    2022-03-17
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

AWS OpsWorks videos

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AWS re:Invent 2017: Automate and Scale Configuration Management with AWS OpsWorks (DEV331)

More videos:

  • Review - Announcing AWS OpsWorks for Chef Automate - January 2017 AWS Online Tech Talks

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to AWS OpsWorks and SolarWinds Service Desk)

AWS OpsWorks

SolarWinds Service Desk

DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Continuous Integration
100 100%
Continuous Integration
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using AWS OpsWorks and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS OpsWorks and SolarWinds Service Desk

AWS OpsWorks Reviews

We have no reviews of AWS OpsWorks yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, AWS OpsWorks seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS OpsWorks mentions (2)

  • EDA for AWS operations
    The solution was designed to serve managed Chef/Puppet to customers, unfortunately, all of them will reach End of Life withe the end of May 2024. During the time of writing this article (1-half of March), you can read about it on the public service page. OpsWorks. So as a summary, nice solution unfortunately based on Chef/Puppet, not a SaltStack, also the idea of stacks could be a blocker for a multi-cloud... - Source: dev.to / 2 months ago
  • AWS DEV OPS Professional Exam short notes
    AWS OpsWorks is a configuration management service that uses Chef, an automation platform that treats server configurations as code. OpsWorks uses Chef to automate how servers are configured, deployed, and managed across your Amazon Elastic Compute Cloud (Amazon EC2) instances or on-premises compute environments. OpsWorks has two offerings, AWS Opsworks for Chef Automate, and AWS OpsWorks Stacks. For more... - Source: dev.to / 2 months ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing AWS OpsWorks and SolarWinds Service Desk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Chef - Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Codenvy - Cloud workspaces for development teams.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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