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AWS OpsWorks VS Jira Service Desk

Compare AWS OpsWorks VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

AWS OpsWorks logo AWS OpsWorks

Model and manage your entire application from load balancers to databases using Chef

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • AWS OpsWorks Landing page
    Landing page //
    2022-03-17
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

AWS OpsWorks videos

+ Add

AWS re:Invent 2017: Automate and Scale Configuration Management with AWS OpsWorks (DEV331)

More videos:

  • Review - Announcing AWS OpsWorks for Chef Automate - January 2017 AWS Online Tech Talks

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to AWS OpsWorks and Jira Service Desk)

AWS OpsWorks

Jira Service Desk

DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Continuous Integration
100 100%
Continuous Integration
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS OpsWorks and Jira Service Desk

AWS OpsWorks Reviews

We have no reviews of AWS OpsWorks yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, AWS OpsWorks seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS OpsWorks mentions (2)

  • EDA for AWS operations
    The solution was designed to serve managed Chef/Puppet to customers, unfortunately, all of them will reach End of Life withe the end of May 2024. During the time of writing this article (1-half of March), you can read about it on the public service page. OpsWorks. So as a summary, nice solution unfortunately based on Chef/Puppet, not a SaltStack, also the idea of stacks could be a blocker for a multi-cloud... - Source: dev.to / 2 months ago
  • AWS DEV OPS Professional Exam short notes
    AWS OpsWorks is a configuration management service that uses Chef, an automation platform that treats server configurations as code. OpsWorks uses Chef to automate how servers are configured, deployed, and managed across your Amazon Elastic Compute Cloud (Amazon EC2) instances or on-premises compute environments. OpsWorks has two offerings, AWS Opsworks for Chef Automate, and AWS OpsWorks Stacks. For more... - Source: dev.to / 2 months ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing AWS OpsWorks and Jira Service Desk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Chef - Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codenvy - Cloud workspaces for development teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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