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AWARIO VS HelpScout

Compare AWARIO VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AWARIO logo AWARIO

Track brand mentions & competitors across the web

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • AWARIO Landing page
    Landing page //
    2023-03-21
  • HelpScout Landing page
    Landing page //
    2023-07-14

AWARIO videos

+ Add

Awario Review - Social Selling, Brand Monitoring, But does it deliver results?

More videos:

  • Tutorial - Awario Review - How to Generate Awario Leads through Social Media Conversations
  • Review - Awario 2018 Honest Review and Walkthrough - First Look And Thoughts From Sonny Tee

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to AWARIO and HelpScout)

AWARIO

HelpScout

Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Media Tools
100 100%
Social Media Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using AWARIO and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWARIO and HelpScout

AWARIO Reviews

Awario alternatives: Brand24
Awario is a little bit cheaper but is more basic at the same time in my biased opinion. A good thing is that Awario offers sentiment analysis, and allows you to still track Twitter hashtags. For some businesses, Awario will be just enough and that’s good! Everyone needs to find a perfect solution that meets their needs and personal preferences.
Source: brand24.com
Compare 31 of the Best Online Reputation Management Software Services
Awario wants you to be the first to know when important conversations spark up online. In contrast, to other monitoring apps that rely on a single third-party data provider, Awario crawls over 13 billion web pages daily and is one of the most immediate ways to learn about new mentions. With Awario, users can reply to any mentions within the app and connect to as many...
Source: referralrock.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, AWARIO should be more popular than HelpScout. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWARIO mentions (11)

  • Which Social Media Marketing and Management Tool Is Best For Your Business?
    In m day-by-day life I prefer Awario for social media listening and backlinks findings, Buffer for planning my posts, Figma or Canva for visuals creations. I’ve personally tried a couple of tools and came to the above mentioned. Source: over 1 year ago
  • What’s the best Brand management tools?
    Hi, take a look at Brandmentions https://brandmentions.com/, Awario https://awario.com/ and probably https://www.talkwalker.com/. Source: over 1 year ago
  • I am building a way to easily find leads on Reddit
    Cool. I use https://awario.com It's quite expensive but offers great service. I would love to test out your service. Your current pricing is reasonable. Please DM me after it is ready. Source: over 1 year ago
  • Brand monitoring tool to be discontinued?
    Try Awario (https://awario.com/) one of the most affordable on the market. Source: over 1 year ago
  • Tips for beginner's creating social media content
    In social media, it is always a good idea to look at the marketing activities of your competitors and, of course, at the content users post. For these tasks, I would recommend trying social media monitoring tools like Talkwalker https://www.talkwalker.com/, Brandmentions https://brandmentions.com/, and Awario https://awario.com/ (this one seems to be the easiest for setting up). Source: almost 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing AWARIO and HelpScout, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

quintly - quintly is the professional social media benchmarking and analytics solution to track and compare the performance of your social media marketing activities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brand24 - Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights. This tool is designed to keep track of online conversations about your brand, products, and competitors.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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