Software Alternatives & Reviews

Avaya VS Wazo.io

Compare Avaya VS Wazo.io and see what are their differences

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Wazo.io logo Wazo.io

The UCaaS Platform Built for MSPs​
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Wazo.io Landing page
    Landing page //
    2022-12-01

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Wazo.io videos

No Wazo.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Avaya and Wazo.io)
Communication
43 43%
57% 57
Enterprise Communication
30 30%
70% 70
VoIP
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Wazo.io

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

Wazo.io Reviews

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What are some alternatives?

When comparing Avaya and Wazo.io, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.