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Avaya VS Apifonica

Compare Avaya VS Apifonica and see what are their differences

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Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Apifonica logo Apifonica

Automated Communication Cases between business and customers
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Apifonica Landing page
    Landing page //
    2022-12-20

Apifonica is a high load cloud communications platform that allows companies to automate their relations with customers. With its voice- and text-based conversational bots, the platform automates B2C communications over the phone, SMS, and popular messaging apps in 150+ languages. A modern API interface facilitates platform integration with any software. We have offices in Estonia, Poland, and Latvia. Our servers are hosted on Amazon.

Avaya

Website
avaya.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Apifonica

Website
apifonica.com
Pricing URL
Official Apifonica Pricing
$ Details
€500.0 / Monthly
Platforms
AWS
Release Date
2015 August
Edit details

Avaya videos

+ Add

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Apifonica videos

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What is Apifonica?

Category Popularity

0-100% (relative to Avaya and Apifonica)

Avaya

Apifonica

Communication
80 80%
Communication
20% 20
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Voice And SMS
0 0%
Voice And SMS
100% 100
Call Center Software
79 79%
Call Center Software
21% 21

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Apifonica

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.
Source: blog.hubspot.com

Apifonica Reviews

We have no reviews of Apifonica yet.
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What are some alternatives?

When comparing Avaya and Apifonica, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Twilio - Brings voice and messaging to your web and mobile applications.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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