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Avaya VS Nexmo

Compare Avaya VS Nexmo and see what are their differences

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Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Nexmo logo Nexmo

Nexmo is a simple two way SMS API with global reach and wholesale rates
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Nexmo Landing page
    Landing page //
    2023-10-05

Avaya videos

+ Add

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Nexmo videos

+ Add

Nexmo vs Tatango | Who's Better for SMS Marketing?

More videos:

  • Review - SendGrid, PostmarkApp and Nexmo

Category Popularity

0-100% (relative to Avaya and Nexmo)

Avaya

Nexmo

Communication
16 16%
Communication
84% 84
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Messaging
0 0%
Messaging
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Nexmo

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.
Source: blog.hubspot.com

Nexmo Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Nexmo, now part of the Vonage brand, is another reputable choice for SMS and phone verification services. It offers APIs that allow businesses to verify users’ phone numbers and send time-sensitive notifications securely. Nexmo’s reliable infrastructure and global coverage make it a viable alternative for businesses looking to implement verification solutions.
Source: nonvoipusapp.com

What are some alternatives?

When comparing Avaya and Nexmo, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twilio - Brings voice and messaging to your web and mobile applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Plivo - Plivo simplifies your customer engagement.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

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