Software Alternatives & Reviews
Register | Login

Avaya Voice Portal VS PlayVox

Compare Avaya Voice Portal VS PlayVox and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Avaya Voice Portal logo Avaya Voice Portal

Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Avaya Voice Portal Landing page
    Landing page //
    2023-10-21
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Avaya Voice Portal videos

+ Add

Avaya Voice Portal Implementation 6203 16203-1 - Avaya Voice Portal Implementation Real Exam

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Avaya Voice Portal and PlayVox)

Avaya Voice Portal

PlayVox

Call Center Software
100 100%
Call Center Software
0% 0
Communication
14 14%
Communication
86% 86
Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Avaya Voice Portal and PlayVox. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Avaya Voice Portal and PlayVox, you can also consider the following products

Instadesk - Construct a "human-machine collaboration" intelligent platform to help enterprises upgrade their intelligence.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Loading...