Software Alternatives & Reviews
Register | Login

Avaya Voice Portal VS Genesys

Compare Avaya Voice Portal VS Genesys and see what are their differences

Assembly
Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Avaya Voice Portal logo Avaya Voice Portal

Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Avaya Voice Portal Landing page
    Landing page //
    2023-10-21
  • Genesys Landing page
    Landing page //
    2023-09-13

Avaya Voice Portal videos

+ Add

Avaya Voice Portal Implementation 6203 16203-1 - Avaya Voice Portal Implementation Real Exam

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Avaya Voice Portal and Genesys)

Avaya Voice Portal

Genesys

Call Center Software
30 30%
Call Center Software
70% 70
Communication
13 13%
Communication
87% 87
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
22 22%
Enterprise Communication
78% 78

User comments

Share your experience with using Avaya Voice Portal and Genesys. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya Voice Portal and Genesys

Avaya Voice Portal Reviews

We have no reviews of Avaya Voice Portal yet.
Be the first one to post

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Avaya Voice Portal and Genesys, you can also consider the following products

Instadesk - Construct a "human-machine collaboration" intelligent platform to help enterprises upgrade their intelligence.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Plum DEV - Plum DEV lets you use VoiceXML to build IVR and voice apps on a secure, reliable, scalable, feature-packed cloud platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Loading...