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Autom8 Enterprise VS uContact

Compare Autom8 Enterprise VS uContact and see what are their differences

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Autom8 Enterprise logo Autom8 Enterprise

Complete multi-channel cloud contact center solution

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Autom8 Enterprise Landing page
    Landing page //
    2023-05-13
  • uContact Landing page
    Landing page //
    2022-08-06

Autom8 Enterprise videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to Autom8 Enterprise and uContact)

Autom8 Enterprise

uContact

Customer Support
100 100%
Customer Support
0% 0
Communication
8 8%
Communication
92% 92
VoIP
0 0%
VoIP
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Autom8 Enterprise and uContact

Autom8 Enterprise Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Autom8 Enterprise and uContact, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Interactive Intelligence CaaS - Interactive Intelligence was acquired by Genesys in 2016

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Convoso - Call center solution to covert leads faster

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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